Wm. Masters
3.7 /5 (62 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent reviews for Wm. Masters present a mixed sentiment towards the company. Many customers appreciate the punctuality, professionalism, and expertise of the technicians, highlighting their positive experiences with specific individuals like Ben, Tory, and Mark. However, there are significant complaints regarding pricing, transparency, and communication issues. While some customers express sa... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
Generator repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (309) 662-8481
- 401 Olympia Dr, Bloomington, IL 61704
Workman Score
- Price-friendly
50%
- Professionalism
80%
- Experience
80%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
The reviews for Wm. Masters illustrate a dichotomy in customer experiences, with several key themes emerging:Quality of Service and Technician Capabilities: A substantial number of reviews praise the technicians for their professionalism, courtesy, and knowledge. Customers mention their satisfaction with specific employees who provided thorough service and clear explanations, indicating that the i... Read more