Union Plumbing

Across the shared reviews, a pattern of dissatisfaction emerges centering on two primary issues: the quality of service and pricing practices. Reviewers note that plumbers were unable to correctly diagnose problems, with one reviewer highlighting that a technician spent less than 10 minutes at their home and ultimately could not provide a resolution. This lack of thorough troubleshooting was paire... Read more

Across the shared reviews, a pattern of dissatisfaction emerges centering on two primary issues: the quality of service and pricing practices. Reviewers note that plumbers were unable to correctly diagnose problems, with one reviewer highlighting that a technician spent less than 10 minutes at their home and ultimately could not provide a resolution. This lack of thorough troubleshooting was paired with customers feeling misled about the need for a new washer, raising concerns about the reliability of the assessments made by staff. Pricing practices also raised red flags, with reviewers feeling that they were charged exorbitantly for inadequate service. The mention of unexpected charges, such as an $89 service fee for a brief visit and a proposed charge of $129 without proper justification, indicates a perceived lack of transparency in billing practices. Customers expressed feelings of being taken advantage of, describing the business as "total crooks" and warning others to "save yourself the trouble." Additionally, there is a sentiment of poor communication and professionalism, as one reviewer recounted hearing a manager's dismissive comments over the phone, suggesting a lack of concern for customer service from higher management. Overall, these negative experiences contribute to a broader sentiment of distrust and frustration with Union Plumbing, making it unlikely that these customers would recommend the service to others. Read less