Action Mechanical Services

Across the reviews dated within the last month, several recurring themes emerge that paint a troubling picture of Action Mechanical Services. The predominant sentiment is frustration, as many customers reported negative experiences that stem from the company's service practices.Lack of Transparency and Unexpected Costs: Numerous reviews indicated that customers were not informed about additional c... Read more

Across the reviews dated within the last month, several recurring themes emerge that paint a troubling picture of Action Mechanical Services. The predominant sentiment is frustration, as many customers reported negative experiences that stem from the company's service practices.Lack of Transparency and Unexpected Costs: Numerous reviews indicated that customers were not informed about additional charges beforehand. For instance, instances involving home warranty interactions led to unexpected out-of-pocket expenses, which left customers feeling deceived. Clients highlighted their grievances over a lack of upfront clarity regarding pricing, leading to resentment and distrust toward the company.Poor Communication and Follow-Up: Customers frequently noted an absence of follow-through. Several reviews described initial contacts that ended without any follow-up or closure, leaving customers uncertain about their service status. This lack of communication often resulted in customers having to call back multiple times to seek updates or clarifications regarding their issues.Rude and Unprofessional Behavior: The demeanor of technicians and the company's owner, John, was characterized as rude and dismissive in several reviews. Customers reported feeling belittled during interactions, particularly when questioning charges or seeking more information. This unprofessionalism seemed to amplify negative perceptions and made customers reluctant to utilize the company Read less