Brandon Builders

Positive Experiences: - Several customers praised specific employees, such as project managers and general contractors, for their professionalism, communication, and attention to detail. For example, Jimmy McGoldrick and Ryan Jahaske received accolades for effectively managing home renovation projects, ensuring quality craftsmanship, and maintaining timely communication with clients. - Custo... Read more

Positive Experiences: - Several customers praised specific employees, such as project managers and general contractors, for their professionalism, communication, and attention to detail. For example, Jimmy McGoldrick and Ryan Jahaske received accolades for effectively managing home renovation projects, ensuring quality craftsmanship, and maintaining timely communication with clients. - Customers who had successful restoration projects expressed strong satisfaction with the quality of the work conducted, especially in instances involving significant damages, such as fire or water incidents. They appreciated the ability of team members to address and rectify damages, leading to visually pleasing results that met expectations.Negative Experiences: - A significant number of reviews highlighted severe deficiencies, particularly concerning communication and accountability. Many clients reported feeling ignored, citing instances of delayed responses and unfulfilled commitments, leading to heightened frustration. - Discontent revolved around financial mismanagement, where customers experienced escalating repair costs and noted that subcontractors were left unpaid, causing potential liens on homes. This was a recurring theme that introduced anxiety among clients regarding their financial liability despite having insurance referrals to Brandon Builders. - Additionally, issues with the quality of work performed, such as improper installations, inadequate problem resolution, and unsatisfactory finishings, were prevalent. Customers noted that certain projects necessitated follow-ups for basic repairs and corrections, contributing to a lack of trust in the company's reliability.Overall Trends: - The reviews indicate a significant dichotomy in customer experiences, implying that positive outcomes may heavily depend on the specific team members engaged in a project. - The variance in experiences may also suggest inconsistencies in management and operational effectiveness within Brandon Builders, impacting overall service delivery. - The common call to action across many reviews is a warning to potential customers to exercise caution based on prior negative experiences, particularly where communication and thorough project oversight were lacking. Read less