Royal Plumbing Inc

Positive Experiences: - Several customers commend the efficiency and helpfulness of technicians like Alex and Bob, who are described as professional and knowledgeable. Reviews note timely arrivals, thorough work, and decent pricing, often leading to recommendations for the company. Specifically, positive experiences emphasize the neatness and care taken during installations, along with technici... Read more

Positive Experiences: - Several customers commend the efficiency and helpfulness of technicians like Alex and Bob, who are described as professional and knowledgeable. Reviews note timely arrivals, thorough work, and decent pricing, often leading to recommendations for the company. Specifically, positive experiences emphasize the neatness and care taken during installations, along with technicians' willingness to explain their work. - Good customer service is highlighted in some instances, particularly with staff who were accommodating and friendly.Negative Experiences: - A considerable number of reviews reflect dissatisfaction primarily due to poor communication and unprofessional behavior from both management and technicians. Problems such as being belittled by staff and aggressive conduct from laborers were reported by multiple reviewers. - In terms of service quality, complaints regarding incomplete work or even harmful mistakes with safety implications were also concerning. Some customers felt that their issues were not taken seriously, leading to a lack of trust in the company's ability to follow through on commitments Read less