Find Nearby Plumbers In Aurora, Illinois

Review and analyze now for company Affordable Plumbing Solutions and provide the analysis in the discussed format for the following reviews: '''My daughter's laminate flooring began to bow upwards a few days ago. My wife found Richard yesterday afternoon on Nextdoor and called because of his many favorable reviews for workmanship and reasonable pricing.

He fit us in first thing this morning, diagnosed exactly where a broken drain pipe was and gave us an "Affordable" price, unlike a competitor the previous day. I watched as he cut a quite precise opening in the stucco to reveal a broken pipe probably caused by compacting of a pool removed in the prior weeks.

Although a lot of water from the kitchen sink and dishwasher had caused so much damage in such a short time - - Richard had all the plumbing repaired before noon. What a relief! He is easy to talk too and clearly explains the problem at hand and then gives a price that - - once again, we thought affordable.

He has all the tools, knows how to use them, and has years of experience. We are quite pleased and think you will be too with Richard's services.

Michael was fast and prompt in responding to my service request. Came on time.

Was very professional and knowledgeable. Ran into some unexcepted hiccups with replacing my rusty water shut off valve under the kitchen sink but Michael was a quick problem solver and got the isuue fixed in no time.

Kept his word and charged me the price that was quite. Would highly recommend if you are looking for a plumber in the area.

I had a drain leak in a very nasty location. I found Richard and Affordable Plumbing Solutions on our local Nextdoor.

Richard came to look at our problem the next morning. He spent time investigating where the leak was, including some work to remove drywall, gave a straightforward assessment of the problem and how he would approach it.

His estimate was very fair so 2 days later Richard started the repair. It was in an extremely difficult spot to reach/ repair and he did it with minimal intrusion on our decor and fixed it ! Very pleased and I would definitely use Richard (Affordable Plumbing Solutions) again.

Affordable Plumbing Solutions was repeatedly recommended by my neighbors on the NextDoor website. After checking the comments on Yelp I decided to give them a call.

Our garbage disposal needed to be replaced and our RO water system was due for it's annual maintenance. Richard assured us he could deal with both issues and had an opening on a day that worked for us.

He noted that our disposal was a very high quality unit and suggested he might be able to fix it instead of replacing it. Upon inspection he determined something was jamming the device.

He was able to extract a mangled picture hanger from it and when he turned it on it was operating as good as new. Apparently the painter who just completed painting our kitchen the day before had dropped it in the disposer when he was prepping the walls.

That saved us from spending hundreds of dollars for a replacement. He made quick work of the RO maintenance replacing the filters and inspecting it for any possible issues.

We were fully satisfied with his excellent customer service skills and his technical knowledge. I will not hesitate to call him first for all our plumbing needs.

Richard was amazing. Professional job.

He came and cleared a clocked sewer line from our front clean out to the street. He got the job done ( may I admit? ) where one plumber failed a few weeks before.

He referred me to a person who repairs off-set pipes and gave me expert tips on what to expect. My wife and I are pleased and Richard will be a regular plumber from this day forward.

I browsed through many of the low ratings here and they all seem to be from people who didn't get enough time from him like "he didn't seem to have time to listen" or complaints that he didn't do additional work or provide additional parts or blamed him for failure of a replacement part. I've had 2 excellent experiences with this company-- the first with a water heater replacement still going strong many years later with no issue.

The second was a problem with a leaking upstairs shower that I thought was leaking inside the wall. He came out and was able to diagnose the problem which I felt I could solve myself.

He didn't even charge for the visit and education. He's got my business for the next plumbing issue that's sure to pop up as my house nears 50 years old.

Richard was awesome and did great work at a fair price. We had him come in to fix a hack job another general contractor had done on our bathrooms.

I will always be calling him in the future. Thanks Richard! Richard has done several jobs for us.

He is excellent at his job, very affordable and very good at diagnosing plumbing issues. Three years later I tried to reach him again for another job and he never returned any calls.

Not sure if he's still active as a business. Richard heard the phrase 'bathtub drain clogging'.

gave us a $135 quote on the phone (and a discount on top of it), came and fixed it in a jiffy, gave us a 90 day warranty. Hassle-free.

This was the 4th plumbing company I called after hours on a weekday regarding my garbage disposal not working and my sink flooding. Richard answered and told me that the next available appointment was 2 days away and I told him that's not going to work for me.

Rather than letting me hang up, he asked me some questions to troubleshoot the issue by phone. With his guidance I was able to restore power to the garbage disposal, manually rotate the garbage disposal to drain the water, and dislodge a chicken bone which was preventing the blades from rotating.

I flipped the switch and everything was fully functional again! These guys seem very customer service focused and assisted me when they had nothing to gain from it. I'll be calling them again if any issues come up in the future.

I broke a jar and got some glass in my garbage disposal. Selecting them from what I saw on Yelp, I called Affordable Plumbing and they made an appointment with me the next day.

The day of the appointment, they called and said they could actually come 2-1/2 hours earlier than the appointment. I thought that was good, but ...

Richard arrived, removed the glass from my disposal, and was done in 10 minutes. Charge: $150.

Affordable? I think not!!!!!! This plumber has been to our home twice this year and I was completely satisfied both times. He's a great plumber and he's a nice guy.

He does quality work and his price is quite reasonable. I would recommend this plumber.

He had a great demeanor the whole conversation. When I mentioned that his price was higher than another company he said good luck and hung up.

Time is money but a quick explanation saying that is my best price would have been better. It is possible that I could have called him for other work.

I don't get people that do that. I too found Affordable Plumbing Solutions on Craigslist, and was impressed not only by the layout, but also information provided regarding their business on their website.

I was able to book my appointment for 4pm the same day. Richard was prompt, friendly and explained the situation with the leak in my toilet, answered all my questions regarding my pipes and "why this and why that" patiently and informatively, and was able to rebuild my toilet tank quickly.

I found him to be extremely honest, efficient and dependable. (And, as the name suggests, AFFORDABLE.) I will definitely be keeping their business card, and will call APS for any future repairs that I need done.

P.S. Extra points for his professional appearance and NO PLUMBER'S CRACK! Wow, based on all the positive reviews I decided to give them a call.

The person was rude and curt with me. He didn't seem to have time to listen to what I needed.

He spent all of 15 seconds on the phone. A business needs to be willing to listen to its customers.

If he doesn't listen on the phone to a new customer, how will we be able to trust the price and the work? First impressions are crucial! I'm sorry that at 7:30am you were already having a bad day, but I didn't deserve your rudeness. I have been searching for a plumber in San Jose for awhile, but was not happy with what I was coming across.

Luckily, with the help of Yelp, I stumbled upon Affordable Plumbing Solutions. We had a few leaky pipes connected to our water softener and needed a fix.

Called up APS and Christina got me setup quickly with an initial appointment. Richard came by our house, explained everything that needed to be done, and gave us a fair estimate.

Called back the next day to go ahead with the work and Christina got us all setup. Richard showed up on time and got started immediately.

We were very impressed with his workmanship and overall quality. The piping rework he completed looked simply beautiful.

His years of experience easily showed. APS was great to work with and I definitely recommend their services.

I hired affordable plumbing to fix a water main leak. They came out promptly to give a price quote that was half of what other companies were quoting me.

Showed up on time to do the repair and got it fixed in less time than I thought it would take. Would definitely use them again and recommend them.

Richard is very professional. I had contracted with him to fix my leaking drain underneath my vanity sink, and unclog my clean-out which my laundry drain and kitchen sink drain shared.

He easily returned my calls, showed up when he promised, called and confirmed our appointment on the day of. He is very knowledgeable and his rates are affordable and competitive.

He even warranties his stuff, Courteous and organized, he is my new - go-to plumber.. Thanks again - Jerry with the 2 Lhasa Apsos.

Richard was very close to perfection. He was my second quote for the copper repipe, he was the most affordable and he was very fast with his work.

He gave me the quote of $6,500 and he even upgraded me to a 50 gal tank for free when he found out I was a military Veteran and willing to write a review on Yelp. It took about 2 weeks from the quote date until he started because he was on other projects, but he was upfront and precise with his timeline.

A bit overenthusiastic, he stayed until 9pm the first day of work and then he was done by 4pm the second day! He had one partner the first day and finished the job the second day by himself. He wasn't the most professional of my selection pool but he was the most charismatic and approachable.

Richard and his Apprentice were extremely hard working the first day and I couldn't imagine Richard returning that early the next day, but he was there at 6:45 am just like the day prior. He does not file permits for his work but I did not desire that additional hassle and cost.

Richard also confirmed my suspicion of a drain issue under one of my bathrooms. He was so good with his work we decided to accept his $1,400 bid on a main drain line replace without seeking alternative bids.

I fully recommend Richard for his friendliness, fairness, and affordability. Richard is awesome! I called him yesterday at 11:30am for an estimate and he was at my condo at 3:40pm.

I was worried because I needed the repair done before my new tenants moved in at 6pm that evening and I didn't want to pay too much for the repair. He gave me a great estimate for a leaky dishwasher, so I told him to fix it.

He's an honest and hard working contractor, which are rare these days. I highly recommend him and will definitely use him next time.

We love Richard! We called him during the first week of August to come look at some repairs that needed to be done on a short sale we were buying. He came out to give us a quote and explained why some things were major problems, why some weren't, some quick fixes we could make instead of major repairs to save money, and was really great.

He showed up early, was quick, wrote down his quote for individual items, and then left for another job. I got a quote from another company as well just to compare.

This company sent out two guys in suit and ties, they walked around with my list talking to each other, never spoke to me except to leave me with their business card. They emailed my agent their quote, which was not broken down at all by individual items.

Their quote was for about $5k. Richard's was less than 2.

We closed on the house, called Richard and he came out the following day. He worked quickly, took maybe 3 hours and finished all of the repairs, including fixing a problem with the sprinklers we had noticed! He was friendly, personable, worked quietly on his own, pulled us aside to mention a few things here or there, and was great.

The following week, alas ! Our dishwasher started leaking. We called him in the afternoon, and he was here at 7am the following morning.

He took it apart, found the problem, explained it to us (rats had chewed through some of the parts, Ugh! We'd have to call out a technician from the company to replace them) and didn't charge us a dime. We've been really happy with his service! One note - he always sounds out of breath on the phone, and after having him here, we know it's because he's always hard at work! He literally runs away from what he's doing and outside (or to a quieter area) to take the call, so he really is often out of breath!) We couldn't be happier with our experience with Richard and definitely recommend him to anyone we know with a plumbing problem! Richard was awesome! Spoke to him Sunday night and said he could be over Monday evening.

Even better when he showed up 2 hours earlier (of course I was able to have someone be home earlier than planned) and he was in and out in about an hour. He was able to diagnose my garbage disposal issue based on what I told him over the phone.

I'd highly recommend! I called Affordable Plumbing at 4 p.m. on a Friday afternoon - they were here within the hour! My teenage kids had fully clogged their shower/tub drain, in fact my daughter had lodged a toothpaste cap in the drain! Richard was able to get us up and running (and draining ;-) ) in no time....

he did have to crawl under the house (not a fun job) so I thought I was looking at a hefty tab - but felt price was extremely reasonable. Very pleased with responsiveness, service and price! I called Richard on a Tuesday to take care of a shower with a drippy faucet, and we scheduled a visit on Wednesday.

So, Wednesday morning, I take a shower, and when I try to turn off the water, it won't shut off. The drip drip drip has now become a MAJOR flow! After shutting off the water main, I called Richard to see if he could come earlier.

Fortunately, he was in the vicinity, so he stopped by maybe 20 minutes later (this was around 8:00 or 8:30 am) He was able to fix the problem quickly, though he didn't have a replacement handle available. While I had him there, I asked him to take a look at our garbage disposal.

He was able to give me a good price on a replacement and came back at our originally scheduled time (3:00 pm) to install it and to put a new handle on the shower control. I found Richard to be very professional and friendly, and will definitely keep him in mind for future repair work.

I have used Richard from Affordable Plumbing multiple times for drain issues at my house. He has always gone above and beyond with his service to ensure my issue was properly taken care of.

My house has crazy plumbing and he has always found a way to take of the problem even when it seems like the problem is un-fixable. I have worked with plumbers in the east bay that were not nearly as trustworthy or capable as he is.

I would recommend Richard every time. I choose to e-mail.

The response came in late. I called the next day and left message.

Got a call back on SUNDAY to set up an appointment. Richard was there on time and very quick and had stop the leak in 15 minutes.

I would strongly recommend I'm a bit OCD and I have a pretty good knowledge of all phases of construction. So when I meet someone in the construction industry I can tell pretty quick if they seem to know what they're doing.

After I see their work I know for sure if they do. Richard & a helper came out to move some water and sewer lines for a bath/laundry remodel I was doing.

This is an older home so the sewer is cast iron and the water is copper. They were quick, clean, and everything passed inspection on the first try.

They did the little extras that most contractors don't - making sure the water lines were fastened down properly to eliminate water hammer noises, running lines so that later drywall work wouldn't accidentally run a screw into a line, etc. They also replaced the flange for the toilet.

The original was no longer usable. The drain was cast iron in concrete.

This could have cost big $$$ to fix. Richard removed the old and soldered a new flange on and it looks like new.

It was refreshing to see an artist at work. If you want to hire someone that knows what they're doing and does it right, these are the guys for you.

I'm still a fan of APS. We have a Flushmate (self-contained) system in our toilet.

So after working for about a week, it's (excuse the pun) crapped out again! (not flushing) However, Richard had already told me the work wouldn't be under warranty, and informed me that those types of toilets are a LOT of trouble (which I knew) and quoted me a price to replace the toilet for a new one (parts & labor). However, do we spend the $ on a toilet that will continue to fail, and have to keep calling someone to fix, or just install a new one? $ is *TIGHT* so we'll probably not use it until it can be replaced.

(sigh) However, I'm still a fan and will call APS when we can. P.S.

DON'T buy a Flushmate! or any other self contained system. You don't need it! they're great for commercial use (restaurants, bars, stadiums) but if you need a powerful system (which is very costly) I would recommend you see a urologist first.

I originally found Affordable Plumbing Solutions with a Google search back in January 2018. I decided to act as my own contractor on my master bathroom remodel in order to save money.

The contractor's bid was $28,000 with very low allowances for the fixtures and tile. I completed the job for $18,000 with VERY high end fixtures and tile.

I did all the work except for installing the tile and some of the plumbing work. Affordable Plumbing Solutions did the complete copper pipe installation for our double shower head design and relocated our shower drain (crawling under our house, working with me to make sure it was located in the exact position I wanted).

Richard, the owner and plumber, is very responsive, always on-time, and, if necessary, keeps in contact via text message to update his arrival time. I was completely satisfied with the quality of his work AND his price.

He is LESS expensive than any plumber I have ever used. I called him back to relocate the water supply lines for our two sinks to allow our vanity to fit better.

He was quick to respond, on time, and again very reasonable with his price. So, when we had a leak under our kitchen sink, who did I call, well of course, Richard's Affordable Plumbing Solutions.

AGAIN, he was quick to respond, on-time, and very reasonable with his price. So, Richard is now MY GO TO PLUMBER.

I'm currently having him help me with remodeling our vacation home. AGAIN, quick to respond, on-time (in FACT he came a day earlier when the original date turned out not to work for him).

He replaced nine old sink valves that were leaking AND relocated our propane gas supply line to allow us to install a slide in range. My wife and I are COMPLETELY satisfied with Richard's professionalism, willingness to do what is needed, the quality of his work AND his demeanor and personality.

He is just plain and simple a GREAT guy and plumber. So, if you're looking for someone to handle a plumbing issue, AT A VERY REASONABLE PRICE, call Richard at Affordable Plumbing Solutions.

I can't fathom you finding a better plumber or person. Dan, from San Jose, CA Thanks Yelp for the ratings that helped me select Affordable.

Affordable Plumbing was definitely that - very affordable (37% less than my other quote). It was a small job that he treated like a large one - responded promptly, provided an immediate estimate and worked around the schedule of other contractors on site.

The plumbing was installed professionally and everything was clean upon completion. Richard is an exceptional plumbing contractor and the best of the many I have dealt with.

It was a pleasure dealing with Affordable and will call back for any other future plumbing projects. Richard is the best, came when arranged, did an awesome job and didn't charge us a fortune to do it.

This man is the best. Would call with any plumbing issues in the future without hesitation.

I called Affordable Plumbing after reading other Yelp reviews and was very pleased. I had a pretty major leak (water poured through my dining room ceiling when upstairs toilet was flushed) and I was terrified at how expensive something like that would be.

Not to mention that my husband was out of the country all week, and was also nervous about getting ripped off due to my lack of plumbing knowledge (and let's face it- being a woman). I called 2 places to get estimates, and Richard came in way under the other plumber (Crown Plumbing- also had decent yelp reviews).

Richard was very prompt, and arrived exactly when he promised. He wasn't able to give me a firm price b/c there were some unknowns in the equation, but did give me a range.

He completed the job in about 4 hours and charged me the low end of the estimate. I highly recommend using him and would absolutely call him again (although I hope I don't have to!) Big thumbs up.

Looking for a Honest,Professional,and Reliable Plumber??? Call Richard at APS!!! I'm very hapy with Richard's work in helping us with our plumbing problem! I"ve programed his # in my phone and will ONLY call him when we need a plumber again! Love the service and will definitely use him again.. The price is just like what the name "affordable" I was really pleased with his service.

Recommended it! I found Richard using Yelp! for residential service and he did a great job on my shut off value in my bathroom. He came on time and was very professional and knowledgeable.

The best part is he is very personalble and friendly and will offer advice of other plumbing issues at no cost. Affordable? YES.

I would use him again for future issues I have at home. His wife , Christina, schedules his appointments and she is also nice and professional.

She always calls you back. I even like the fact that they called me 20 minutes prior to the appointment versus waiting one hour at home.

Overall, a pleasant experience all the way. These guys really live up to their name.

After our piping clogged up (think sewage coming up from the tub drain), another plumber with a not-so-great Yelp reputation wanted to replace a section of the piping and the sewer connection along with some pricey "hydro-scrubbing." Total estimate: $2,600. After calling APS for a second estimate (and not revealing the first price quote), Richard was shocked that the first company had recommended so much work -- he said the problem could be fixed with a $150 cleaning.

Richard was prompt, courteous and fast. I highly recommend the company.

Thanks Yelp for the ratings that helped me select Affordable. Affordable Plumbing was definitely that - very affordable (37% less than my other quote).

It was a small job that he treated like a large one - responded promptly, provided an immediate estimate and worked around the schedule of other contractors on site. The plumbing was installed professionally and everything was clean upon completion.

Richard is an exceptional plumbing contractor and the best of the many I have dealt with. It was a pleasure dealing with Affordable and will call back for any other future plumbing projects.

SO I used Affordable plumbing for the second time tonight and I think that their service is fabulous!! Christina took my call both times and scheduled me with an appointment either same or next day. She was super friendly and even called when Richard had a cancellation to see if earlier worked for me! Richard was prompt and even called to let me know where he was.

The first time I used them, he was running late and called me to let me know even though he was only 5 minutes later than the time quoted! Richard explained to me what was going on with my leaky pipe/sink/washer and fixed it quickly! Even 3 months later when I had another issue, he remembered us and fixed the problem. Richard is nice, friendly and I couldn't ask for better service! The price was very reasonable and I totally recommend him and Affordable plumbing!! This is the second time Rich has been to my home and this visit was to replace my water heater.

He did an excellent job and walked me through the process. In addition, before he did the work, he provided few options as to what he would recommend and what brands I should think about.

He would not recommend the cheap brands that you can buy at the store but a semi commercial brand so it would last longer. I recommended him to my friends and I got his contact through another friend that he did work for.

Rich is very professional and knowledgeable in his field. Richard was great! He was able to accommodate a same day evening appointment, assess the issues and point out to us everything he was doing and why.

Great communication and service!!! We had a late night issue with our plumbing and contacted Richard immediately via his website. He immediately responded via email and called early the next morning.

He showed up shortly after to fix our pipes. He was quick, thorough, and made sure to answer any questions that we had.

He is very professional and did a fantastic job. We highly recommend Richard for your plumbing needs! I had a leaking "saddle valve" (Icemaker tap) the day before Christmas.

I frantically called all of the paces on yelp. Most of them said they'd call back (they didn't) and everyone else was booked.

I was about to take my chances with a ripoff 24 hour plumber when I got Richard. He said he wasn't available but walked me through some steps to stop the leaking myself.

He made no money on this deal, but the honesty, promptness, and genuine care for even potential future customers has made me a customer. I will be hiring him for the permanent fix, and he has already laid out 3 or 4 options with various cost/benefit points rather than just pushing me into an expensive solution like some plumbers might.

I will update this review once he does the final work, but it is refreshing to have a plumber that cares about his work and customer relations. Richard showed up on time.

He gave me an estimate for the job and stuck with it -- even though there were complications. The workmanship was outstanding.

Richard is intelligent, conscientious and clearly takes pride in what he does. I will call him in the future and would recommend him to friends without reservation.

We needed a plumber to install a water line to our refrigerator, and chose APS after researching on Yelp. Scheduling an appointment for the no-charge estimate was quick and easy.

The estimate was very reasonable and Richard's explanation of the options available was easy to understand. High-quality parts were used, and the installation was very neat, clean, and maintainable.

Richard arrived early for both the estimate and work appointments. He displays a very neat and professional appearance, and both he and his wife are very friendly and pleasant to deal with.

Great service! I called Richard regarding my kitchen sink leaking. He came out next day right on time.

He was easy to talk to, even talked to my toddler lol. The repair was made over a month ago and haven't had any other issues.

If I have any other plumbing needs I will definitely be calling Richard again. Richard answered our call! Fast and efficient.

Knowledgeable and cost effective. We are thankful that we did not use Mike Counsil .

Affordable Plumbing Solutions is our new plumbing company. Richard was awesome.

I had called so many companies over the weekend and Richard was the only one who returned my call. He showed up the next day and fix my issue.

Thank you Richard and I will recommend you to others. This is by far the greatest service I've received.

A+ in service and repair...It's snowing outside and Eddie still came out to fix my hot water heater. I applaud Eddie for his hard work and dedication.

I had a plumbing emergency and Affordable Plumbing saved us! Prompt, helpful and fixed our toilet leak in a flash. We will always call Affordable Plumbing Solutions for all of our plumbing needs!! Thank you :) I called with a severely clogged sink from thanksgiving potato peelings and Richard came the same day.

He not only fixed my clog but fixed the poor piping job the previous owners had done that were not up to code and thus were the constant source of poor drainage. He did a beautiful job amidst a filthy clog and kitchen and fixed it all in about an hour.

Amazing work and such a pleasant man. He's my new go to plumber for sure!!! Highly recommended!! I have used Affordable Plumbing for a number of years, and yesterday was no exception--Richard came and fixed the leak under my sink.

He is prompt, reasonably priced, a very nice guy, and very knowledgeable about plumbing. I recommend him without question! We had a leaky shower/tub so we called Affordable Plumbing Solutions.

Richard immediately identified the problem and he had the cartridge to fix the leak. The price was reasonable and he also gave a first-time customer discount.

Fast, friendly and quality service. I routinely use Craigslist to find licensed contractors, and this is where I found Richard.

Before Richard, I used another plumber that I found on craigslist (Ready Rooter) and he was absolutely horrible, overcharges, and did not stand behind his work when the problem reoccurred. Initially called Richard for residential service and did a great job.

After that, I have used him for commercial services, and he did an equally great job. He arrives on time, and is very courteous, and will back up his work, and come back if the same problem happens again.

His wife usually books his appointments for him, and she is very sweet over the phone. All in all, a pleasant experience all the way.

I don't know why people are raving about Affordable Plumbing because we got a really bad service. Richard was stressed out and impatient, didn't bother asking the right questions to help plan the job (he's supposedly the professional) and then was rude with my husband when we asked him to come fix the valves he had left leaking and make a change--time which we paid him for.

He was always in a hurry. We were so disatisfied, we didn't even ask him to finish the work--we hired someone else.

We can't recommend him for remodeling jobs, maybe he can help if you have a small problem to fix. this guy...Richard so I had him come give me an estimate to run a dedicated gas line.

we ran through the plan of attack and we agreed to everything. I told him I pulled a permit and he gave me a ballpark price and recommended to get other bids.

a few days go by and I call him back with an offer and he agrees and we set a start date. the start day comes and we run through it again, I reiterate that I pulled a permit and he gets angry any says "you can't pull this shit on people" complaining that he has to do a pressure test and this and that.

accusing me of not mentioning a permit at our initial meeting. um, huh? real professional right? he hops in his van so fast, as of he had diarrhea continuing to curse down the street.

But I mean why would I NOT pull a permit, it's a GAS line! i'm so glad he's on yelp so that true incidents like this can be documented for you and me, honest paying consumers. bottom line: Richard very abrasive, rude, anxious (in a rush) and intimidating verbally/physically and will act like he doesn't need your business.

work is under his terms or he's not scared to walk away. so would you hire someone like that? he'll do work without pulling permits.

so that means his work doesn't have to be up to code. sooo it's your house, work should be done properly and up to code (for safety and resale value).

his prices may be affordable but at what cost? quality? safety? no thanks. i really hope he doesn't come beat me up.

Original Post - 1 Star: I have left them a message via phone (a month ago) and email (a week ago). No one at this place will return my messages.

Update 2/15/11 - I find it intriguing that the business is now trying to contact me after my 1 star review of their service (I gave them two more stars since they are trying to help me now). They claim they didn't get my email or voice messages.

Both? Really! I called the number on their website 408.972.5325 and left a message. I know I got the right number because the answering machine indicated so.

I left a message indicating I needed help with tightening the loose faucet heads in my bathrooms. I didn't hear from them for a few weeks so I decided to send an email to them at service@affordableplumbingsolutions.net.

I still have the email in my sent mailbox. I honestly think that I didn't hear from them because the service I requested seemed like too small of a job.

Another plumber I contacted just kept pushing me off to the side once he heard what service I needed. Finally, Adam at San Jose Plumbing came to fix the faucets - saying "no job is ever a small job".

I could be wrong. Through the crazy phone and email services, they really might have not received either of my messages.

I can see that many other reviewers gave raving reviews of this Company. So, don't let my review deter you from calling them up.

Just be aware they may not get your voice messages or emails - so try multiple times. Okay, so this is just the beginning of my review.

I will add to it as time goes on. Found Affordable Plumbing on Craigslist, and decided to see if there were any reviews on Yelp.

Since all the reviews were fantastic, I decided to give them a call. Didn't think that a company answers at 9:00pm on a week night! As stated in the earlier reviews, Christina answered the phone.

She was very friendly. She let me know that they don't charge by hour, but by service.

Since this if the first time I needed a plumber, I wasn't sure of what to even ask. She let me know that just to send the plumber out it was FREE!! NICE! So, the plumber would take a look at what we needed, then give us an estimate.

I was quite surprised when I was told they could send someone out TOMORROW!! Richard, will be arriving at our house between 11 and 12. That is about all for now.

Until tomorrow... I've yet to be disappointed when doing business with anyone who has 5 stars on Yelp, and this is no exception.

I've needed some work done in my kitchen for some time. Nothing major, but I just had a feeling I'd end up paying too much and getting shoddy service.

I was wrong! I finally got around to doing some research and I gave Affordable Plumbing a call. They gave me an appointment.

Richard arrived promptly, he was able to quickly identify the problem, and gave me an estimate for the work that I thought was very fair and reasonable (he doesn't charge to come and give an estimate either, which is a definite bonus in my mind!). I thought he'd have to come back another day with the parts to actually do the work, but he had everything with him and was able to complete the job on the spot, and it only took about an hour.

I wish I'd called a long time ago! I hope I don't need a plumber any time soon again, but if I do I will definitely call Affordable again! Thanks for a great experience! I needed to get my faucet replaced, so I Googled "plumbing" and called around for quotes. Affordable Plumbing Solutions was by yet the most "affordable" plumber.

Not only was I extremely thrilled about the pricing, but I was very satisfied with the overall service. The plumber, Richard, was very prompt, greeted me with his card and a smile, and finished the job in 30 minutes.

He also cleaned the mess behind him before he left. I would definitely be happy to call him back for any plumbing jobs and recommend him to my friends and family.

From day one when I first called Richard he was very responsive to my need to stop a shower faucet leak that had caused mold in the carpet in the adjacent room. He analyzed what was needed and, rather than do an expensive retrofit because the faucet part was discontinued, he engaged his plumbing supply contacts to search for the part.

He found it in Canada & had it shipped here. Unfortunately, the part was different from the original, but that didn't deter him.

He used an O-ring off the new part to fix the diverter valve and stop the leak! Even though he could have elected to tell me my only option was to retrofit another current model faucet system into my shower, at a cost of over $700, he went the extra yard to search for that spare part & ended up fixing the leak for a fraction of that cost. Now THAT'S service beyond the "call of duty" as far as I'm concerned! He is one of those rare persons that you find in the service business that actually cares about doing a quality job at a very fair price and will not quit until the jobs done right.

P.S. He's a fellow cyclist which gained him some extra points :-) 5/19/14 - Follow up work done today now that mold remediation has been completed.

My wife & I opted for replacement (retrofit) of all the old shower hardware since it failed once & caused the mold situation. Richard bought high quality Moen shower fixtures to install, removed all the old stuff, & installed the new within a few hours.

This involved agile cutting of our tile, welding of new connections, and installation of beautiful new, non-leaking, fixtures. It's a great feeling to be leak free and have brand new hardware.

It was a pleasure doing business with Richard, a very personable guy with a working confidence that can only come from years in the profession. Good guy...prices seem reasonable (as compared to others in the expensive world of plumbing)...quality work done efficiently.

He was able to come the next day and he showed up on time. What more can you ask for?? Richard answered his phone at 6:30 PM on MEMORIAL DAY.

Wow! I was expecting to have to leave a message, but then a real live person answered and scheduled a time to come by the following day. Thanks for your great service! Richard is very easy to deal with.

Called him on Monday. Scheduled appt for Tuesday.

Got the part on Wednesday and the issue is fixed. He is quick and get things done with no hassle.

I have used his service twice already and he consistently meet my expectation. Will definitely recommend him for any of your plumbing need.

We had a very old leaky pipe and a strange "sewer" smell coming up in our laundry room. We called Affordable Plumbing and Richard came by the next morning to give us a free estimate.

Then we scheduled an appointment and he easily fixed both problems (at least he made it seem easy). Excellent workmanship and customer service.

We definitely recommend Affordable Plumbing! Fast, efficient, and extraordinary! Richard quickly diagnosed the problem with my clogged kitchen sink and proceeded to implement the solution. During the work, he was personable and amicable, explaining in detail what he was doing.

You could tell he took great pride in his customer service! I would highly recommend Affordable Plumbing to everyone! They seem to emphasize putting the customer first, which in my experience is unique in their industry. I searched a plumbling services nearby my house and found Affordable Plumbing Solutions on Yelp.

I had a water leak on one of the toilets. I made an appointment and Richard came ontime few days later since there was no open slot for the next day appointment.

But that is fine for me. Within half and hour later he replaced two parts and charged me $200 minus $50 since I am his first time customer.

I am not sure if $150 is too much. But anyway, he did a great job and very professional.

Richard was awesome and I would highly recommend him to friends. He communicates what he needs to do well and his experience shines through.

At first, I just wanted the master bedroom toilet fixed but when he arrived, mentioned that I thought we had a leak with another bathroom. He took a look at it and gave me a quote for a little more to replace the valve cover.

He ended up needing to remove & replace all of the fixtures on the tank and the completely degraded cushion/seat between the tank and the bowl. He even had to saw off the bolts and main drain pipe.

Even though the job for the toilet was harder than he originally estimated, he didn't charge me more than he quoted in total. He then replaced the fixture in the master bedroom and was willing to use the one that we had bought but never got around to replacing ourselves.

He also helped me find the main water valve for the house and confirmed that the valves to both toilets were in good working order. All in all, very satisfied and will definitely use him again! Spoke to Richard on Thursday booked an appointment for the following Monday to replace everything under a double kitchen sink (pipes, garbage disposal etc).

Richard showed up exactly when he said he would, did a beautiful for a reasonable price. You can't ask for more! I will definitely use Richard again.

This is my first yelp review after my second time using them. My home had a stoppage in bathroom and toilet - bad smell water would back up out of tub and toilet when we flush, take shower, run the washers etc...

We had a Home Protection Plan so default is to call them first. The vendor finally came after a couple days due to Christmas, He wandered for over half an hour and cannot clear it up.

He claimed it's out of his snake's range (110 feet) and even with a longer snake it won't help. He recommended us a $800-1000 project to open up another clean out which we think is outragious.

Since this project won't be coverred by our Plan, we called Richard right away because he did a great job last time fixing our toilet. He came in within 2 hours and cleared it up in 10 minutes.

He used a 125 feet snake but had touched the stoppage at around 75 feet. Of course he went all the way to 125 feet to make sure it all cleared up.

Compared with a $800-1000 project, we paid $125, exactly the same as he estimated over the phone, and it is worth of every penny. I had serveral items to fix from an inspection report such as leaking a few leaking pipes, toilets needing to be bolted down, replace a drain and kitchen faucet.

Richard gave a great quote to do them, told me what I needed and scheduled an appointment to fix them. He did a great job, is very personable and I feel he is honest.

I would defineatly use him again and recommend him to a friend. Called Richard this morning about a tub problem.

He made a appmt. for later in the afternoon.

He showed up on time, diagnosed my problem, and fixed it in about a hour. Really a hassle- free plumber.

I would recommend him. I was having some problems with my dishwasher leaking.

Richard came by, quoted me a very fair price, did great work and gave me some advice on my future hardware purchases. I have no reason to use any plumber other than Richard! I had Richard come out and put a new expansion tank on my water heater in may 2015.

We'll my copper pipe on the side of the water heater started leaking. I left messages for him, but no call back.

I called Quality Plus Plumbing, they came out and told me the expansion tank was broken and whoever put it in, did not put in a shut off valve!!! I paid Affordable Plumbing $325 for this part & labor. The part is $40.

I can't believe a license plumber would not know how to put in a simple part. I am very disappointed and would not recommend Affordable Plumbing, and it's not AFFORDABLE!!!!! Also charged me $600 for a recirculation pump....

Tenant reported the leak at shower valve upstairs. Called them and technician came within 2 hours to cap the pipe first.

Gave me quote and came back in 2 days to replace the entire valve system and shower head. called on sunday about a kitchen sink needing to be unclogged.

Richard gave me a time to come on monday at 11:00am. Its now 12:00pm and i have not heard from him and i have left him 2 voice mails.

No return calls back and had taken the day off from work to be here at home. And Nothing.

Not Reliable at all and i even called him based on is reviews here. Ok he called me back and explained to me his reason which was reasonable to me.

Will change my review and will let everyone know how it went with his work. Thank you fellow yelpers! I called Richard this morning and he actually answered.

Good start...we had 3 different issues-leaky toilet, leaky faucet, and our guest shower didn't turn on. Richard said no problem I'll see you this afternoon at 3:00, he was on time, quick, and efficient! Fixed all 3 problems in 30 minutes and was great around our 2 dogs which sometimes they tend to scare folks!! The price was right too! Richard saved the day!! Our drain was clogged and I called him this morning and he was able to come within the hour and fix our drain..

Took him some time to get the drain cleared but he cleared the blockage. Very reasonable cost as well.

Highly recommended!! Needed repair for a disposal in a hurry. Did not know where to go.

Checked yelp. Read reviews and called Richard.

Answered phone right away, provided quick quote, and scheduled appt. for next day.

Called before arriving, showed up on time in nice clean van. Was in and out in 25 min.

Disposal problem , check!! Great attitude!!! Nice guy!!! Made it look so easy!! Next time it's Richard!!! What a nice feeling having picked the best service!! I found Affordable Plumbing Solutions on Craigslist in Jan '09. I have used Richard twice.

He re-plumbed a bathroom remodel and recently a much smaller job. He is affordable, reliable and knowledgable.

I will use him for my kitchen remodel next.'''.Read less

Review and analyze now for company Craftsman Plumbing and provide the analysis in the discussed format for the following reviews: '''Monty came by our recently purchased house today and helped us fix some sluggish bathroom drains we've had since day 1. Then he did an incredibly thorough inspection of all our plumbing to give us a good sense of other current issues and things to monitor.

This will be critical information for us as we live in our ~70 year old home. We'll definitely be hiring them again when we're ready to replace our kitchen sink and hot water heater.

I am telling you- I LOVE THIS COMPANY! I keep messing stuff up (if I own it I should be able to fix it!) and Garrett gets things figured out while still giving me all the tricks for taking care of things in the future. The integrity and positivity of everyone from scheduling to billing is above standard at every turn and they always try to give me the best advice for my budget.

Craftsman Plumbing feels like your ol' neighborhood plumber buddy that is just happy to help you out of a jam. Great service and plumbing outcomes! Craftsman's team knew all about our newer style tankless water heater and its unique maintenance needs.

They also helped with a toilet that had been installed incorrectly when our new townhome had been constructed. The team is up to date on new plumbing designs put into Seattle area townhomes, making them so much easier to work with than our prior plumbers! Five stars, highly recommend! I never thought I would describe a plumbing experience as *fun*, but thanks to Craftsman Plumbing, that's exactly what it was! From the moment I made the call to their office, I was met with friendly voices and a genuine willingness to help.

The technician who came to my home was not only incredibly skilled but also had a fantastic sense of humor. He diagnosed the issue with my plumbing quickly and efficiently, all the while cracking jokes that kept me smiling even in the midst of a stressful situation.

His expertise was evident as he explained the problem and the solution in a way that was easy to understand, making me feel confident that I was in good hands. What truly sets Craftsman Plumbing apart, besides their excellent service, is their dedication to customer satisfaction.

They went above and beyond to ensure that the job was done right the first time. The attention to detail and the quality of their workmanship were outstanding.

I was impressed by their professionalism and the genuine care they showed for my home. Additionally, the pricing was fair and transparent.

There were no hidden fees or unexpected charges, which made the whole process stress-free. In a world where it's hard to find trustworthy service providers, Craftsman Plumbing truly stands out as a beacon of reliability and integrity.

I never thought I'd say this, but I had a blast dealing with a plumbing issue, all thanks to Craftsman Plumbing! If you're looking for a plumbing service that combines expertise with a great sense of humor and a genuine commitment to customer satisfaction, look no further. Craftsman Plumbing has earned my trust and my highest recommendation.

Thank you for turning a plumbing problem into a positive experience! What a wonderful experience from start to finish! Called initially about a few questions and was clearly and easily advised on how to proceed. A very trustworthy company that I have used several times working in the restaurant business and I can't recommend it enough! :) .

10/10! Thank you so much to the great people at Craftsman Plumbing for diagnosing and repairing my aunts home in North Seattle! We called and scheduled an appointment because the dining room ceiling in my aunt home was sometimes dripping water but no plumbing was right above the area that we knew of. My plumber Dusty showed up about 10 minutes early and I could tell he really cared about solving problems.

He asked questions about what was happening, I showed him what I knew and then he started his investigation. He did some testing and ultimately was able to determine that the shower drain in the upstairs bathroom was the cause, when my aunt used the shower, the water was running down a channel in the ceiling to the point where we noticed it in the dining room below.

Dusty was able to make that repair, same day and at a fair price which was fantastic! Before leaving we offered a home evaluation where a rusty water supply line to the old water heater was found, we are going to replace those next week with Craftsman Plumbing. Its hard to find skilled caring people in service today, we are very glad we found Craftsman Plumbing! Dusty and his team helped put in the full tankless water heater system throughout the house.

This was for both domestic water and under floor heating. After some initial issues with the system, which is to be expected and which they did come out to fix, the system worked well.

6 years after the installation the system stopped producing hot water. I called Craftsman to come and take a look to determine what was wrong.

They charged me 70$ just to show up on site and look at it. Then, when they couldn't figure it out, their flat fee system said that it would cost 600$ more to simply CALL THE MANUFACTURER TO TROUBLE SHOOT IT.

I would have thought this was part of the initial visit and diagnosing it. However, a phone call was just too far for them.

I feel very nickel and dimed at this point. I would not recommend this company to anyone unless they have VERY deep pockets.

I hired Craftsman Plumbing to remove and replace my old galvanized water piping in the walls and crawlspace of my home. Michael and Drew did a fantastic job! The price was just slightly higher than my second quote and lower than the third.

What really convinced me to move forward with Craftsman Plumbing was the warranty provided on the new piping. Thanks Craftsman Plumbing! I'm really enjoying my shower now! Craftsman pluming is the most professional and efficient pluming companies I've worked with .

Their crew was very polite and knowledgeable of everything in front of them . I highly recommend this company for any of your plumbing needs .

Thank you craftsman pluming! Best regards, Stanley They do good work! I have used them personally and commercially for work. I appreciate that they are committed to completing jobs and standing by their work.

Work they've done for me: sewer line work, sewer line repair, scoping, leak investigation, replacement of supply lines on washing machine, repair and replacement of sections of galvanized lines, new valves, sump pump replacement, grease trap cleaning and inspection and other jobs I probably can't recall. Oh, once they even were able to help me in a crisis on a holiday! They have worked on newer construction buildings for me, as well as my old 1900's old house and they have done good.

Old stuff is complicated so I appreciate the care taken. Once they had to come back and repair some work and they did so right away and were committed to their warranty.

That's a rare quality. And they post pictures of their shop cats on Instagram which is really clutch.

I've had two experiences with Craftsman Plumbing. The first one last year was a BIG job.

They basically redid my sewer lines, which was a very difficult job since my house is located on a steep slope and the sewer lines are 8 to 10 ft under ground. Last week I called them back to do a spot repair for a kitchen drain pipe.

While the magnitude of the two jobs is vastly different, their approach was top-notch in both cases. Unfortunately I've had bad experiences with plumbing companies in the past and was biased.

Craftsman Plumbing completely changed that. They are highly professional, yet personal.

They spend time to thoroughly scope the work so that if surprises arise during the job is on them, not on the customer. They actually spent considerable time in educating me and answering all my questions.

Ultimately they provided top-notch solutions to my problems at great value. Highly recommended Craftsman Plumbing installed a kitchen faucet in my downtown condo in Seattle in December 2023.

THE COST WAS $950 AND I PROVIDED THE FAUCET! The technician did a good job. However, he took 3 hours to complete the project that included looking at a bathroom drain and shower handle.

He realigned the shower handle but otherwise only installed the kitchen faucet. He showed me a cost list which the company does not provide until they are on site.

Monty from Craftsman Plumbing is incredibly diligent and committed to doing the highest quality work. Thus far, he has worked on several projects to get my home's plumbing updated and more reliable.

He has completed each of these projects with both impeccability and kindness. I am truly grateful for all his hard work, care for his clients, and willingness to go above and beyond.

Thank you, Monty and Craftsman Plumbing. I have been using Craftsman plumbing for years, the quality of their work is outstanding, and their professionalism is truly commendable.

From start to finish, they have consistently provided us with great service, making sure that every job is done efficiently and effectively. I highly recommend Craftsman's for anyone in need of plumbing services.

I can't believe I'm saying this, but I had a blast getting my plumbing fixed, thanks to the folks at Craftsman! Who knew plumbing could be so much fun? From the moment they picked up the phone to the second they fixed the leak, it was a laugh riot. The technician who came over was like a stand-up comedian with a wrench.

Not only did he solve the problem with the speed of a superhero, but he had me in stitches the whole time. Who knew you could be laughing while your toilet is overflowing? And let's talk about their customer service.

It's like they have a team of wizards working behind the scenes, making every interaction magical. They were friendly, efficient, and just downright delightful to work with.

And don't even get me started on the bill. I was expecting a shock, but when they handed it to me, I felt like I was getting a present.

Fair pricing? Who knew such a thing existed? All in all, Craftsman Plumbing turned a potentially stressful situation into a comedy show. If you ever need plumbing help and want to have a good time while doing it, look no further.

They're the real MVPs of the plumbing world. I've used Craftsman Plumbing on several occasions and find them to be professional, prompt and polite! Same day scheduling, clear explanations, and a great sense of humor these folks love their work and it shows.

Never pushy and pricing that is up front and clear they are the go-to providers for me and my neighbors! I highly recommend them for issues big and small. Cameron was very friendly and professional.

He was easy and fun to talk to. You could tell he was very passionate about his job and he cares about his customers.

I would be calling Craftsman Plumbing next time I have a plumbing issue. I highly recommend this business and Cameron as well.., I can't recommend them enough! Dusty and team supported multiple plumbing issues and provided the best service.

They showed up on time and the pricing was never a surprise! Will certainly continue to use them! I've hired Craftsman Plumbing twice and working with them was a great experience both times! They came on time, were very kind & professional, provided suggestions on questions I had on other plumbing in the house and was transparent on things I should be able to handle on my own. The fees were very reasonable.

Highly recommend! I've had multiple plumbers from Craftsman Plumbing come out to my condo to clear shower and sink drains and have been consistently impressed with their service. The plumbers are friendly, efficient, and always leave my place nice and clean.

One plumber (Cameron) even had to work around my cat when we couldn't coax him out from behind the sink, and he did a wonderful job! I highly recommend this company. What a Great experience.

My water heater stopped working and The crew at Craftsman Plumbing were so easy to deal with from the initial phone call to the completed project. They explained the problem in terms I could understand.

They showed up on time and finished the project at the price they quoted. I've been working with Craftsman Plumbing and Dusty for almost 20 years.

His team are my go-to. I can always trust that they will do an excellent job and resolve the issue quickly.

They take so much care in what they do, and are very respectful of your home. What a horrible experience.

I wish I could give 0 stars. This company is so deceitful.

I called to get an estimate to replace a water heater. The technician came on time, the only plus.

He went on to quote me about $14,000 to replace A WATER HEATER! They 1st told me the radiant is not connected which turns out to be a lie. 2nd they said they would need to break walls to connect the water heater properly, leaving me with open walls.

Decided to get a second opinion. Called a Water Heater company.

They came out, replaced the exact same water heater, no breaking walls, said the radiant heating is fully functional ! Paid about $4k. (Still a lot, but needed it done).

The water heater and radiant heating is working great!! Talk about gouging a customer! I had a shower "emergency/disaster" and they were able to get a new one installed quickly , while also giving it the attention to detail that I need from anyone working on my house (I'm a bit picky). Great communication, clean and respectful of my home, and fair pricing.

I'll be using them for any and all of my future plumbing needs! I used Craftsman Plumbing when I noted a leak coming from bathroom into my kitchen. They came saw it was the old toilet and I replaced.

Fast forward 3 months- found water under the tub. Curses! Called on a Friday afternoon and they sent out Drew.turns out the overflow valve was loose.

He fixed it and recaulked. No charge.

So relieved and grateful to Craftsman and Drew:) 5 stars!! Montory from Craftsman Plumbing came to our condo to help us this morning. We received a text beforehand and he came at the time promised.

He was polite, friendly and courteous. We had a leak under the kitchen faucet; he even called around plumbing suppliers to see if he could find the parts for it.

We ended up replacing the whole faucet, but we appreciated him trying to give us options. The installation seemed tricky and it took a while, but he was pleasant throughout.

He also explained the potential problems (with regard to the current fixtures/pipes) to us and what to watch out for. We're a little clueless when it comes to plumbing, so his tips were very helpful.

He took away the old faucet and the packaging for the new one (which we'd bought separately); he also cleaned up the work area & improved the positioning/arrangement of the hoses under the sink. Each time Montory entered our place he was wearing a proper face mask and booties.

I found everything to be very professional. Based on this experience, if we were to have a problem in the future, I'd definitely call Craftsman Plumbing again.

Some earlier reviews mentioned pricing - it may not be the cheapest, but the price was stated upfront before work, so it wasn't as though there was a surprise. I'd rather have someone do a good job for a higher price than having to fix it multiple times.

They seemed to know that they're doing and they guarantee their work, so I personally think it's worth it. Buyer/Scheduling Beware.

Called them 3-days ago to schedule semi-urgent issue (leaking faucet that's getting worse by the day) as well has 2-3 other plumbing tasks around the house. They confirmed a schedule window of 8:30-9:30 on 6/3.

Received a call at 8:22 am the morning of saying the plumber assigned would not be able to fulfill the previously scheduled appointment. They offered to reschedule an appointment for 5-6 days later?! I requested to speak to the owner to further remedy the situation and to find more urgent, viable scheduling options....he couldn't come up with any.

Things happen, I get it....but not fulfilling an appointment and being thrown at the back of the line is an unacceptable way of doing business. Good luck staying in business when the economy turns....

I have been in the middle of a bathroom remodel, and I have it gutted down to the studs. When I got a bid for the $3900 (from someone else), I thought it was a little high.

I'm literally down to the studs and it's all open below. So then I got a bid from Craftsman plumbing.

They would NOT bid in a way that showed their hourly rate. But they bid my job at $16,900, instead of $3,900.

Now, to make it "apples to apples" I need to say that the comparable portions of scope are $15,000 of the Craftsman bid to the original $3,900 bid. Keep in mind that both of the bids are for the plumbing, no fixtures, no framing, only plumbing...in one bathroom.

So I got a third bid, and got the work that I wanted done for less than $2,000. And it took one day! So, that basically means that Craftsman Plumbing was bidding my job at somewhere over $1,500 per hour! (I guess that's a nice rate if you can get it).

STAY AWAY...they are trying to rip people off. Montory showed up promptly in a mask and PPE.

He got right to work and even solved another issue in addition to the one he'd been called for-- our shower/bath faucet handle snapped off, so he came to repair it, but when he arrived, I remembered that the bathtub had also failed to hold water. Montory resolved both issues without blinking an eye.

Needed an emergency broken pipe fix in my kitchen, Craftsman was able to come within a couple of hours, fix the problem (old pipes needed replacing.) Service person Drew was clear, efficient, and Covid masked. Job done, and very reasonably priced.

I would highly recommend Craftsman Plumbing. Cameron at Craftsman Plumbing came to my house this morning promptly on time.He was excellent, honest and very competent.

He quickly installed a fill valve in my toilet. The owner, Dusty, was a pleasure to talk with when I called.

He said all his employees are licensed, bonded with background checks. I got 2 other rates; Craftsman gave me the best price and scheduled me in right away.

Their office is north of Maple Leaf neighborhood and an employee at Ace Hardware highly recommended this company. Lonnie Martin Horrible pricing.

The plumber was nice enough but, charged us $630+ to connect our new range to the gas. He used the exact same pipe that was in place (no new part needed) and it was done in 10 minutes.

Price gouging at its finest. Be extremely wary.

$640 for replacing 6" copper section with a pin hole leak. Spent 35 minutes.

Also an extremely dubious almost certainly unnecessary further fix recommendation for $1500. We recently bought a 120-year-old house with a plumbing system that contains a bit of everything: cast iron pipes, plastic pipes, Pex, copper, clay pipes, old tub, etc.

Craftsman Plumbing has visited our home 3 or 4 times in the past 6 months as we've dealt with legacy plumbing problems and plumbing emergencies. Cameron, Drew, and Dusty have all come out for different visits and they were all consistently fantastic.

They have good communication, patiently answer questions, show me how they are fixing problems so that I can try to do it myself in the future for minor issues, and offer comprehensive information about my options. They are punctual, provide advance notice when they are en route, and behave professionally and respectfully.

I never feel rushed when they are here and they always answer my many questions. Their prices are not the lowest, but they are transparent and fair.

I'd rather pay a little more to get a great job done right the first time than hire a bargain plumber who may make things worse, be unable to fix the issue quickly, or leave the plumbing worse off in the long run. This team has outstanding expertise and I have found them to be worth the money.

Many of them have been learning plumbing from a young age from family businesses; plumbing is what they do and they do it well. They are my go-to plumbing company.

When I had an emergency clog in our plumbing, they came out the same day and fixed it, even though the issue ended up being complicated and took hours to resolve. They kept me informed at each step and suggested ways to avoid the issue recurring in the future.

We have hired more than a dozen contractors in the past year and interviewed more than 30 for the many different projects we have done on our old house. Craftsman Plumbing was among the best contractors we've hired and I recommend them highly to anyone who wants a quality job done.

During the pandemic, they show up wearing high quality N95-like face masks and they wear them properly. (We've had issues with other contractors showing up with bandannas or loose masks that slip below their nose.) Their attention to detail is excellent: they wear booties on their shoes without being asked, to make sure they don't dirty your floor.

After clearing our plumbing clog, Drew cleaned up after himself and the bathroom looked cleaner than when he arrived. I particularly appreciate Craftsman's tidiness after seeing how other contractors have left bags of trash, stray nails, and other debris around our house after they finished a job.

Unreliable. Never showed up.

I had a small job, but important to me. We scheduled a two-hour timeframe for the plumber to show up.

I called and found out the plumber was NOT on their way yet. Unprofessional.

Called Dusty Thursday morning about a leak in my shower, he was able to stop by within an hour and quickly diagnosed the problem (which ended up being the tile leaking, not the drain). Great service, highly recommended! We've worked with a lot of contractors and Craftsman is one of the best.

Dusty and his crews are friendly, dependable, and their knowledge & experience saved us time and money. We used Craftsman to fix a plumbing issue our building was unable to, and Dusty made quick work of it.

We also know people who have used Craftsman on very large projects and they were thrilled with the result. Would strongly recommend for any plumbing project.

We had a leak in our ceiling. We hired a different company which "fixed" the problem but it ended up leaking again a few weeks later.

Then we called Craftsman. Drew from Craftsman came over on short notice, immediately diagnosed the real issue, and fixed it quickly and efficiently with true expertise.

He was great to work with, and I appreciated the COVID-19 precautions. Pricing was straightforward without surprises.

Would hire Craftsman again in a second. When I had a plumbing issue that I needed help with I asked around and Craftsman Plumbing came highly recommended.

They were able to accommodate my schedule with an appointment the next day. Dusty showed up on time and was able to help diagnose and fix the plumbing issues I had.

If I have a problem in the future I'll be sure to call them again. Gimme a break, just paid $483.

to these robbers to install a $16 part. It took the guy 5 minutes to install.

granted he ran down to Home Depot to get the part which is just down the hill. The whole deal took 40 minutes.

$483 for 40 minutes? I call that flat out DISHONEST. Making a living is one thing, but ripping people off ..BECAUSE YOU CAN.....

is another. Don't walk........RUN......

from these crooks. Had an absolutely fantastic experience with these folks today.

Cameron and Drew did some really great work around the house. I had a 9:30 appointment and they showed up on time, put together a quick estimate, and started work that same morning.

They removed a bathroom fixture, installed a garburator, and replaced a exterior hose bib and they did it all quickly and professionally. Thanks you guys! The plumbing in the basement of the home I purchased was a mess! I ended up having to remove most of the walls - they had rotted out from years of leaky pipes! Dusty was recommended to me.

He came in & gave a reasonable price, did a wonderful job on replacing pipes both downstairs and up; he was always courteous & professional! I will be using him again for a future project & highly recommend him for your plumbing needs! When it comes to plumbing, trustworthiness and integrity are the factors most important to us. These are good people you can trust.

Replacing the sewer lines in our old Wedgwood home was a big job and Craftsman Plumbing owner, Dusty, stayed on top of every step. We're confident in the quality of work and we've already recommended Craftsman Plumbing to a neighbor.

Couldn't recommend more highly. When you need high quality work at a reasonable rate, these are your guys.

Honest, straightforward, and highly skilled. Really grateful for the excellent customer service.

Dusty went out of his way to make sure all the work was done right, and I feel good knowing his work will last. Totally excellent experience with these true professionals! Craftsman Plumbing and Dusty have always been both professional and efficient with their work.

I trust CP with any of my plumbing needs! Reasonably priced, and they stand by their work. Highly recommend - you won't be disappointed.

I would recommend Dusty and his crew. Dusty was prompt and courteous in responding to my inquiries, a big feat, as this was over the December holiday period.

I got several estimates, but he responded most promptly by getting guys out to my house quickly to look over the very big job at hand (4 days to complete). Once we confirmed working together, he had his crew working before and after Christmas to get the job done so we could have running water.

I think his crew went beyond in putting the mess back together, which required carpentry beyond plumbing work. They left everything clean.

Many thanks! We hired Craftsman to repkace a water heater. Dsty did the work professionally and thoroughly.

He came out right away and did it at a reasonable price. We would use him again should the opportunity arise.

I LOVE Craftsman Plumbing! Seems funny to say you love a plumbing company so much... but I really do! First, I love that it's Dusty and his colleagues rather than a huge impersonal company.

Second, their response time is incredible - each time I've contacted them, someone has gotten back to me right away, and they've been able to come out that same day to fix the problem. Third, they're good at what they do, and have always been able to fix every plumbing problem I've had.

Ever since finding Craftsman Plumbing I've never considered calling one of the giant companies again. I've had them do some planned work (putting in a utility sink) and also emergency calls (backed up kitchen sink, etc).

I also find their rates totally reasonable and I've been really happy with their work. Dusty came to our rescue, quickly and well priced.

We have a house with a below-grade sewer pump. Came home late on a Friday night to the pump alarm blaring.

Called Craftsman Plumbing that evening, and Dusty came out Saturday morning to take a look. He ordered a new pump (which was a huge upgrade for the old one which was in the house before we were), and that took a couple of days.

But as soon as the pump arrived Dusty and Daniel got it installed, even staying late to get it done so we could use our water again. I highly recommend Craftsman Plumbing.

I would definitely recommend Craftsman for projects big or small. I had what I thought was an emergency leak situation and they came by the house within the day and figured out the problem.

Super responsive and knowledgeable. They give good advice for different solutions that are cost effective, and they do quality work every time.

I've referred them to several friends as well, who were all pleased with their work. Definitely prefer Craftsman to other large plumbing companies who try to pull the wool over your eyes and overcharge! This company did a great job.

The plumber figured out what was wrong very quickly, and gave me several options for fixing it. He listened very well to what I said, fixed it right away, and the price was very fair.

I am definitely going to use him again. Dusty was referred to us by someone who had a house as old as ours that also needed new waste lines installed.

Dusty gave us a competitive estimate (we had another) for re-plumbing a bathroom and laundry, including a new riser and vent connections. He was thorough, and meticulous - not just for the plumbing, but he left the area clean at the end of each day and keep his path of entry tarped over as well.

We couldn't be happier with the results! I had a leaky bathtub and had previously hired a plumber to fix it. Unfortunately it was not fixed.

Was very pleased when I learned from Craftsman Plumbing that it was an easy fix, replacing a stem and seat. He didn't have the part but was able to find it at McLendon's nearby.

There is also a one year warranty on his work. The only caution I have is that I was charged for an hour more in labor than I was expecting.

I was charged for time it took for him to travel from his last job to my house. When I had initially texted him to see if he was on his way (was waiting at house since 9am, didn't arrive until 10:30) his ETA was 45 minutes.

Needed to repair a leaky kitchen faucet. Tried doing it myself and made it worse.

The folks at Maple Leaf Hardware recommended I call Dusty at Craftsman Plumbing. Dusty called me back promptly and set up an appointment for the next day.

He was accommodative with appointment times and showed up on time. While he was unable to repair the old faucet, he quickly installed the new one we had bought just in case.

On top of everything else, I was pleasantly surprised with his pricing. Will call him again when needed.

These guys are absolutely stellar. Excellent customer service and they stand by their work.

Quick, efficient and tidy in their execution, I couldn't recommend these guys more. Craftsman plumbing is great!! About a month ago, our garbage disposal needed to be replaced.

I got a quote from a company that was going to charge me an absurd price - called Craftsman and they came out and replaced it right away for half of what the other company was going to charge me. Now a month later we had a leak in our bathroom and Dusty came out to fix it right away.

Definitely will use them again, and would recommend you do too! We had a broken water main and had already had a number of different plumbers come out to take a look at the problem and give estimates. Southwest Plumbing was less than helpful, they were downright rude and estimated $12000 to replace the line.

Dusty gave a very fair estimate and a couple of different alternatives as to how we could go about replacing the line. He also put a clamp on the pipe to serve as a temporary repair at no charge! On top of this he was simply really friendly and clearly wanted to help us out.

Any time we are in a pinch we will definitely call Dusty at Craftsman Plumbing. Dusty was very professional.

Great work at a good price. Excellent communication throughout the process.

Right on time for scheduled visit. I highly recommend him.

I will be using him again for any other problems that come up! Dusty Hoerler knows what he's doing. My shower repair posed a bit of a puzzle, and he solved it perfectly.

He's knowledgeable, efficient, friendly, and pays attention to getting the details right. This was a great repair experience! I highly recommend Dusty and Craftsman Plumbing.

I have been putting off getting my gas stove hooked up only because I was wary of plumbers. My last experience wasn't great.

But now that I know Craftsman Plumbing and Dusty can do the job, I wont hesitate! He was courteous, timely, professional and friendly. I have full confidence in his work and his pricing was more in line with our expectations than other quotes..

Next time I need something plumbing related, I can say "I've got a guy."'''.Read less