Michels Plumbing Inc

Positive Feedback: A significant portion of the reviews expresses high satisfaction with the quality of work performed by Michels Plumbing. Customers appreciate the professionalism, timeliness, and technical knowledge of the team, particularly praising an employee named Brian. The sentiment is strongly favorable from long-term customers who have utilized their services multiple times, trusting in ... Read more

Positive Feedback: A significant portion of the reviews expresses high satisfaction with the quality of work performed by Michels Plumbing. Customers appreciate the professionalism, timeliness, and technical knowledge of the team, particularly praising an employee named Brian. The sentiment is strongly favorable from long-term customers who have utilized their services multiple times, trusting in their expertise.Responsiveness and Customer Service: Reviewers frequently mentioned the excellent communication skills of the company, particularly highlighting the responsiveness of the office staff and technicians. Many noted immediate service availability, which was appreciated, especially in urgent situations (e.g., water leaks or broken water heaters).Pricing and Transparency Issues: While many customers found the pricing to be reasonable, there are multiple mentions of dissatisfaction regarding billing practices. Some reviewers felt that estimates were unclear or that they encountered unexpected costs after services were performed. Specific instances where customers felt "nickeled and dimed" raised concerns about the company Read less