Lemont Plumbing & Heating

From the reviews gathered over the last month, several key themes emerge:Reliability Issues: A significant number of customers share experiences of missed appointments or delayed service without prior notice. For instance, multiple reviewers detail situations where they were left waiting beyond the agreed-upon timeframe. This inconsistency deeply affects customer trust.Quality of Work: There are n... Read more

From the reviews gathered over the last month, several key themes emerge:Reliability Issues: A significant number of customers share experiences of missed appointments or delayed service without prior notice. For instance, multiple reviewers detail situations where they were left waiting beyond the agreed-upon timeframe. This inconsistency deeply affects customer trust.Quality of Work: There are numerous mentions of shoddy or incomplete work. Customers reported that fixes were either ineffective or that the plumbing problems returned shortly after service. One review noted that a different plumber had to confirm the actual source of a leak, demonstrating a lack of thoroughness in diagnosis from Lemont Plumbing.Communication Breakdowns: Many reviews emphasize poor communication. Customers expressed frustration over being ignored after service requests or having calls returned only after persistent attempts to reach Jim. Additionally, there are instances where the business failed to provide updates regarding service availability.Professionalism: Mixed feelings are apparent about Jim and his team Read less