Hagerty & Son Inc. Plumbing Contractors and Services

The overall sentiment from the reviews indicates strong customer satisfaction with Hagerty & Son Inc. Customers frequently mention their gratitude for the company's quick response times, especially in urgent situations like water heater failures and leaks. The emphasis on speed and efficiency in service suggests that the company prioritizes customer needs and urgency effectively. A common point r... Read more

The overall sentiment from the reviews indicates strong customer satisfaction with Hagerty & Son Inc. Customers frequently mention their gratitude for the company's quick response times, especially in urgent situations like water heater failures and leaks. The emphasis on speed and efficiency in service suggests that the company prioritizes customer needs and urgency effectively. A common point raised by multiple reviewers is the honesty and integrity displayed by the team, particularly in their pricing strategies. Customers have noted that they did not feel pressured into additional costs or unnecessary repairs, setting Hagerty apart from other plumbing services. This sentiment is crucial, especially for first-time homeowners who may be apprehensive about potential upselling tactics in the plumbing industry. The two mentioned staff members, Todd and Bill, receive high praise for their professionalism and expertise. Reviewers express a sense of trust in their recommendations and appreciate the thorough explanations they provide regarding plumbing issues. This personal touch enhances the customers' confidence in the services rendered, encouraging them to use Hagerty again for future plumbing needs. Lastly, the reviews reflect a strong inclination towards recommending Hagerty & Son Inc. to others, which underscores their solid reputation in delivering quality plumbing services. Many customers note that they look forward to continuing their relationship with the company, which highlights the company's effectiveness in fostering long-term client loyalty. Read less