Essential Plumbing & Sewer

The reviews for Essential Plumbing & Sewer reflect a polarized sentiment with experiences ranging from highly positive to deeply negative. Many customers praised the responsiveness, professionalism, and efficiency of the plumbing service provided by Fernando and his team, highlighting quick fixes, reasonable prices, and thorough explanations. Conversely, several reviews depicted serious concerns o... Read more

The reviews for Essential Plumbing & Sewer reflect a polarized sentiment with experiences ranging from highly positive to deeply negative. Many customers praised the responsiveness, professionalism, and efficiency of the plumbing service provided by Fernando and his team, highlighting quick fixes, reasonable prices, and thorough explanations. Conversely, several reviews depicted serious concerns over unprofessional behavior, communication issues, and dissatisfaction with the quality of repairs. Particularly notable is the contrast between those who experienced successful resolutions to their plumbing problems and those who felt scammed or let down by inadequate services and a lack of follow-up. Detailed Sentiment Analysis: Overall, Essential Plumbing & Sewer has received a mix of positive and negative reviews over the past month. Many customers expressed satisfaction with the rapid response times and effective repairs, particularly emphasizing Fernando's hands-on approach and ability to diagnose complex issues accurately. The reviewers frequently highlighted the professionalism of the staff and their willingness to explain solutions in a transparent manner, which built trust and credibility. Positive sentiments were prevalent among those who encountered immediate issues, such as sewage backups or leaking water heaters. Customers appreciated the same-day service and thorough cleaning up after the work was completed. Many reviewers recommended the company to their friends and highlighted their intention to use Essential Plumbing in the future, which underscores the loyalty developed through satisfactory service experiences. On the flip side, a significant minority of reviews mentioned serious allegations of unprofessional conduct. Specific complaints centered around Fernando Read less