Ability Plumbing & Heating

Across the shared reviews, there are several recurring themes that emerge.Quality of Service: Many customers commend Ability Plumbing for their knowledgeable and friendly technicians, particularly highlighting Dave Teas. Reviewers often mention that he is personable, takes time to offer valuable maintenance advice, and demonstrates a high level of professionalism. Positive feedback indicates that ... Read more

Across the shared reviews, there are several recurring themes that emerge.Quality of Service: Many customers commend Ability Plumbing for their knowledgeable and friendly technicians, particularly highlighting Dave Teas. Reviewers often mention that he is personable, takes time to offer valuable maintenance advice, and demonstrates a high level of professionalism. Positive feedback indicates that prior plumbing experiences have been significantly improved thanks to the company's interventions.Pricing: Numerous customers find the pricing to be reasonable and competitive, especially in comparison to other plumber services in the area. This has contributed to a positive perception of value for the work performed.Reliability and Communication Issues: Several reviews underscore a concerning inconsistency regarding reliability. A few customers reported instances of no-shows, unfulfilled promises for follow-up visits, and communication breakdowns when trying to reach the company for service updates. These frustrations detracted from the overall positive experiences shared by others.Customer Loyalty and Recommendations: Many customers have established long-term relationships with Ability Plumbing, indicating strong loyalty stemming from satisfactory service over the years. Referrals from satisfied clients, including realtors and neighbors, foster a positive community reputation.Mixed Reviews on Certain Jobs: While many experiences were overwhelmingly positive, some reviews highlighted negative experiences relating to specific jobs, particularly around completion and follow-through. Customers noted issues such as incomplete work and insufficient resolutions to follow-up problems, which led to a lack of trust for some. In conclusion, Ability Plumbing & Heating evokes a highly appreciative sentiment among many customers due to their quality of work and pricing, yet areas of inconsistency Read less