Viking Sewer & Drainage

The reviews highlight several core strengths of Viking Sewer & Drainage that contribute to its favorable reputation. Customers frequently mention the company's responsiveness, noting that service calls were handled promptly. For instance, one reviewer appreciated the quick response time of just 30 minutes on a Sunday, signaling the company's dedication to customer care, even outside regular busine... Read more

The reviews highlight several core strengths of Viking Sewer & Drainage that contribute to its favorable reputation. Customers frequently mention the company's responsiveness, noting that service calls were handled promptly. For instance, one reviewer appreciated the quick response time of just 30 minutes on a Sunday, signaling the company's dedication to customer care, even outside regular business hours. The reliability and professionalism of the technicians, specifically a staff member named Jeff, are repeatedly praised. Customers felt reassured by his thoroughness in diagnosing and resolving plumbing issues, changing the perception of typical service appointments that can often lead to frustration. Price points are also a significant highlight, with reviewers describing the services as fairly priced or reasonable, particularly in light of the quality of work provided. This combination of affordable prices and high-quality service significantly bolsters customer loyalty; clients express a strong intent to return for future plumbing needs. Another common theme is the honest communication displayed throughout the service process. Customers noticed the transparency in pricing and the straightforward approach to problem resolution. This honesty builds trust and enhances customer satisfaction. Overall, Viking Sewer & Drainage is portrayed as a dependable, responsive, and customer-centric service provider, making a significant impact on its clientele's experiences and fostering strong recommendations across the board. Read less