Lakeside Plumbing

The reviews reflect a notable divide in customer satisfaction with Lakeside Plumbing. Several customers express strong dissatisfaction, particularly regarding service quality. Specifically, there are instances where plumbing issues were repeated due to ineffectiveness in the initial repair attempts, leading to further damages and complications. Reviews indicate that some customers experienced negl... Read more

The reviews reflect a notable divide in customer satisfaction with Lakeside Plumbing. Several customers express strong dissatisfaction, particularly regarding service quality. Specifically, there are instances where plumbing issues were repeated due to ineffectiveness in the initial repair attempts, leading to further damages and complications. Reviews indicate that some customers experienced negligence during inspections, which resulted in significant problems for homeowners after moving into new residences. The sentiment in these reviews is predominantly negative, as customers feel the company has not taken responsibility for their issues. Conversely, a substantial number of reviews highlight positive experiences. Many clients commend Lakeside for their responsive and courteous service, praising the professionalism of their technicians who were deemed knowledgeable and effective in fixing plumbing issues. These customers often noted a fair pricing structure and the efficiency of scheduling appointments, which further solidified their trust in the company for future needs. One consistent positive sentiment is the long-standing loyalty of repeat customers, indicating that when expectations are met, Lakeside Plumbing can build lasting relationships. However, the pricing appears to be a common point of contention among customers. While some reviewers were satisfied with the rates, others perceived them as above average, especially given the quality of work received. Additionally, issues with follow-up and customer service responsiveness were repeated in multiple reviews, indicating a systemic issue in addressing customer concerns after service completion. In summary, Lakeside Plumbing is viewed positively by a segment of its client base for specific high-quality interactions but suffers from a significant portion of unhappy customers whose experiences with both service quality and customer support detract from the overall sentiment. For prospective customers, the consensus indicates that while success stories exist, caution is warranted due to the inconsistencies in service performance. Read less