Overview of Company Customer Sentiment Analysis in January
Magic Electric, Plumbing, Heating + Air has received a mixed set of reviews over the past month. While many customers praised the professionalism, promptness, and quality of service provided by technicians such as Ty, Anthony, and Cameron, there are notable complaints regarding high pricing for certain services, scheduling issues, and an unsettling incident involving reckless driving by a company ... Read more
Magic Electric, Plumbing, Heating + Air has received a mixed set of reviews over the past month. While many customers praised the professionalism, promptness, and quality of service provided by technicians such as Ty, Anthony, and Cameron, there are notable complaints regarding high pricing for certain services, scheduling issues, and an unsettling incident involving reckless driving by a company representative. Overall, the sentiments express appreciation for technician expertise and customer care, but dissatisfaction towards pricing transparency and service reliability. In more detail, numerous reviews highlight the efficiency and professionalism of the staff. Customers appreciated the friendly demeanor, readiness to address questions, and thorough explanations provided during service calls. They felt that the technicians acted in a knowledgeable manner and often went above and beyond Read less