Top Notch Construction Idaho

The feedback indicates a troubling trend in customer experience, primarily focused on inadequate communication and project management. Reviewers highlighted that after the initial consultation, they received little to no follow-up from Ryan, the owner, which created a sense of abandonment during the project. This lack of engagement from leadership has led many customers to feel the need to indepen... Read more

The feedback indicates a troubling trend in customer experience, primarily focused on inadequate communication and project management. Reviewers highlighted that after the initial consultation, they received little to no follow-up from Ryan, the owner, which created a sense of abandonment during the project. This lack of engagement from leadership has led many customers to feel the need to independently verify schedules and project progress. Further issues revolved around the inconsistency of labor. Many customers reported workers not showing up as scheduled, necessitating regular checks to ensure that work would be conducted. This inconsistency contributed to delays in project completion, with one reviewer noting a job initially quoted for one week extending to three weeks. Protection of the customers Read less