Right Now Heating, Air Conditioning, Plumbing & Electrical

The reviews indicate a deep frustration with Right Now Heating, Air Conditioning, Plumbing & Electrical related to several key operational aspects:Service and Response Times: Many customers report significant delays in service appointments, often waiting for days or longer for technician visits. The disappointment is compounded by instances of technicians being late or failing to show up at all, w... Read more

The reviews indicate a deep frustration with Right Now Heating, Air Conditioning, Plumbing & Electrical related to several key operational aspects:Service and Response Times: Many customers report significant delays in service appointments, often waiting for days or longer for technician visits. The disappointment is compounded by instances of technicians being late or failing to show up at all, which leads to costly rescheduling and lost time.Quality of Work: A significant number of reviews mention subpar quality of work, with instances of technicians failing to properly diagnose or repair issues. There are specific allegations of misconduct, such as technicians cutting wires to induce future service calls, highlighting potential unethical practices.High Pricing and Billing Practices: Several reviewers express outrage at the perceived overcharging for basic repairs and services. Customers note marked disparities in quotes from different companies for similar work, with many claiming they were sold unnecessary equipment or repairs. The price of services is frequently characterized as predatory, especially targeting vulnerable individuals like the elderly.Sales Tactics: High-pressure sales strategies are a common theme throughout the reviews. Customers frequently describe feeling coerced into purchasing new systems or services that they did not need. Many reports indicate that initial consultations feel more like sales pitches than genuine assessments of needs.Customer Service: Robotic interactions with customer service are noted, as many reviewers describe unhelpful and dismissive responses when following up on issues. Attempts to escalate complaints or resolve billing disputes were often met with indifference.Mixed Experience with Technicians: While some customers praise the professionalism and thoroughness of individual technicians, this seems inconsistent across the board. While a few technicians are noted for their expertise, the negative impressions of the company's management and operational consistency overshadow positive experiences. In conclusion, while there is a recognition of the skill and friendliness of some employees, systemic issues within Right Now Heating, Air Conditioning, Plumbing & Electrical lead to significant dissatisfaction among a large base of customers. Common themes of deceptive practices, poor service reliability, and an overall feeling of mistrust reflect a critical need for improvement within the company's operational protocols and customer relations. Read less