Mad River Plumbing

The reviews for Mad River Plumbing reveal significant dissatisfaction among customers. Key issues highlighted include:Installation Problems: Multiple reviewers indicated that fixtures were installed incorrectly, which has led to ongoing plumbing issues. These installation errors not only inconvenience customers but also raise concerns about the quality of craftsmanship provided by the company.Poor... Read more

The reviews for Mad River Plumbing reveal significant dissatisfaction among customers. Key issues highlighted include:Installation Problems: Multiple reviewers indicated that fixtures were installed incorrectly, which has led to ongoing plumbing issues. These installation errors not only inconvenience customers but also raise concerns about the quality of craftsmanship provided by the company.Poor Customer Service: A recurring theme in the reviews is the lack of communication. Customers report being unable to reach the company through phone calls, which compounds their frustrations regarding existing plumbing issues. The absence of responsiveness has been deemed unacceptable, especially when addressing urgent matters like leaks.Quality of Work: The customers describe the work as "substandard", with specific mention of a water heater leaking after a relatively short period since installation. This points to possible issues with either the materials used or the skills of the technicians.Recommendations Against the Company: Due to the combination of poor service and inadequate responses, customers strongly recommend against hiring Mad River Plumbing, suggesting that their experiences have significantly influenced their perceptions of the company's reliability and trustworthiness. Overall, the negative sentiments are echoed in various aspects of the reviews, indicating a pattern of dissatisfaction that the company may need to address to improve its reputation and customer relations. Read less