Just In Time Plumbing

The reviews reflect a generally positive sentiment towards Just In Time Plumbing, with many customers expressing high satisfaction with their services. Key professionals like Doug, Devan, Steven, and Chris received consistent commendation for their friendliness, professionalism, and technical skills. Customers appreciated the punctuality of technicians arriving early and the thoroughness in their ... Read more

The reviews reflect a generally positive sentiment towards Just In Time Plumbing, with many customers expressing high satisfaction with their services. Key professionals like Doug, Devan, Steven, and Chris received consistent commendation for their friendliness, professionalism, and technical skills. Customers appreciated the punctuality of technicians arriving early and the thoroughness in their work, often followed by a recommendation of the company for future plumbing needs. Positive comments emphasized excellent customer service, reasonable pricing, and a commitment to resolving plumbing issues effectively. However, despite the overwhelmingly favorable remarks, a subset of reviews indicated severe dissatisfaction. One customer shared a traumatic experience involving a sewage backup where substantial damage occurred, compounded by a perceived lack of accountability from the company. Issues with warranty communication were also noted, with some reviewers feeling misled about coverage related to repair costs. Overall, while Just In Time Plumbing has garnered a reputation for quality service and customer-oriented practices, these negative experiences highlight the importance of consistent communication and accountability in their operations. The presence of both high praise and critical complaints suggests that the company has room to enhance its service consistency and address potential weaknesses in customer relations, particularly regarding sensitive issues such as warranty claims and damage control. Read less