Meridian Plumbing

The reviews for Meridian Plumbing reflect a broad spectrum of sentiments, from high praise to deep dissatisfaction. Customers commend the reliability and professionalism of many technicians, with several specific names mentioned positively, such as Brian, Shane, and Andrew. They are frequently noted for their thoroughness, punctuality, and ability to communicate effectively with customers. Many cl... Read more

The reviews for Meridian Plumbing reflect a broad spectrum of sentiments, from high praise to deep dissatisfaction. Customers commend the reliability and professionalism of many technicians, with several specific names mentioned positively, such as Brian, Shane, and Andrew. They are frequently noted for their thoroughness, punctuality, and ability to communicate effectively with customers. Many clients had positive experiences involving timely responses to plumbing emergencies, detailed explanations of work undertaken, and fair pricing, leading to recommendations for the service. On the other hand, a notable portion of the reviews express frustration regarding service pricing and the quality of work done. Some customers felt that they were overcharged for particular services, notably the replacement of fixtures or installation of plumbing systems. There are recurring concerns about miscommunication related to project quotes and the outcomes, leading to feelings of being misled or having received substandard service. Instances of poor follow-through on resolving issues also emerge, with some customers feeling that their complaints were not addressed or taken seriously. Another common thread in the negative reviews involves dissatisfaction about the handling of problems post-service, specifically in relation to follow-up appointments and respect for customer feedback. The mention of unwanted charges, failure to meet service expectations, and lack of accountability from the management reflects a troubling side of the customer experience. Overall, while Meridian Plumbing appears to maintain a strong base of satisfied customers who appreciate their service quality, the repetition of certain negative themes indicates areas for improvement, particularly in pricing transparency, follow-up service, and customer communication. Read less