Overall Plumbing

Overall Plumbing exhibits a mix of positive and negative sentiments in the recent reviews. Many customers commend the company for its professionalism, honesty, and quality of work, particularly highlighting the personable nature of employees like Lenny and Larry. Reviews frequently praise their prompt response and effective repairs, suggesting a strong customer service ethos. However, there are no... Read more

Overall Plumbing exhibits a mix of positive and negative sentiments in the recent reviews. Many customers commend the company for its professionalism, honesty, and quality of work, particularly highlighting the personable nature of employees like Lenny and Larry. Reviews frequently praise their prompt response and effective repairs, suggesting a strong customer service ethos. However, there are notable criticisms regarding customer service, particularly related to a feeling of untrustworthiness and rudeness from management when issues arise. Some customers reported dissatisfaction regarding perceived up-selling tactics, stemming from experiences that left them feeling overcharged or misled. While a substantial portion of feedback is positive, these negative experiences reflect a significant concern that could impact overall customer trust. Read less