Master Rooter Plumbing

The reviews reflect a broad spectrum of customer sentiment, ranging from high satisfaction to severe discontent. The positive comments typically emphasize the helpfulness, expertise, and punctuality of individual technicians, with several customers stating their inclination to recommend Master Rooter due to these reasons. Technicians like Tino Hernandez and Kevin have been specifically praised for... Read more

The reviews reflect a broad spectrum of customer sentiment, ranging from high satisfaction to severe discontent. The positive comments typically emphasize the helpfulness, expertise, and punctuality of individual technicians, with several customers stating their inclination to recommend Master Rooter due to these reasons. Technicians like Tino Hernandez and Kevin have been specifically praised for their effective troubleshooting and thoroughness in handling complex plumbing issues. Conversely, the negative reviews reveal a significant pattern of complaints regarding pricing and service quality. Many customers accuse Master Rooter of engaging in deceptive practices, particularly regarding the up-selling of unnecessary services and parts. Reviews mentioned instances where customers felt they were taken advantage of either due to pushy sales tactics or unexpected charges for minimal workmanship. For example, one reviewer described being charged a high fee for a technician Read less