Mathews Plumbing & Heating

The reviews for Mathews Plumbing & Heating reflect a divided sentiment. While some customers express high praise for the company's customer service and professionalism, notably highlighting a staff member named Mike, others report significant dissatisfaction with the quality of work and responsiveness after installation. Specific complaints include poor installation practices, unresolved plumbing ... Read more

The reviews for Mathews Plumbing & Heating reflect a divided sentiment. While some customers express high praise for the company's customer service and professionalism, notably highlighting a staff member named Mike, others report significant dissatisfaction with the quality of work and responsiveness after installation. Specific complaints include poor installation practices, unresolved plumbing issues, poor communication, and delays in service. This paints a picture of a company with a long-standing reputation that is appreciated by some for its customer care, yet simultaneously criticized for insufficient follow-through on service promises, especially in instances of post-installation problems. Read less