First Street Plumbing & Heating Center

The reviews for First Street Plumbing & Heating Center reveal a sharply divided customer experience. On one hand, there are numerous accounts praising the company for its quick response time, knowledgeable staff, and reasonable pricing. Customers found the technicians to be efficient in resolving plumbing issues, with specific mentions of Nate and Jaden being particularly helpful. This aspect has ... Read more

The reviews for First Street Plumbing & Heating Center reveal a sharply divided customer experience. On one hand, there are numerous accounts praising the company for its quick response time, knowledgeable staff, and reasonable pricing. Customers found the technicians to be efficient in resolving plumbing issues, with specific mentions of Nate and Jaden being particularly helpful. This aspect has generated positive sentiment among some patrons, with many expressing a willingness to return in the future. Conversely, a significant number of reviews reflect dissatisfaction stemming from experiences that involved serious lapses in service quality and customer care. A recurring concern among these customers was the billing practices, with reports of miscommunication about initial bids that later increased substantially. Furthermore, complaints surrounding the professionalism of the service, with specific instances of technicians leaving a mess behind, were highlighted. A concerning trend noted in these negative experiences involved the lack of accountability shown by the owner and management after errors were made, resulting in feelings of being cheated and ignored. Another critical point of contention was the company Read less