Criterion Plumbers

The recent reviews for Criterion Plumbers present a mixed sentiment landscape. While some customers commend the company for its reliability, effective communication, and professional service, others express considerable dissatisfaction regarding appointment scheduling, quality of work, and customer service. Instances of delayed responses, unfulfilled promises, and perceived negligence during plumb... Read more

The recent reviews for Criterion Plumbers present a mixed sentiment landscape. While some customers commend the company for its reliability, effective communication, and professional service, others express considerable dissatisfaction regarding appointment scheduling, quality of work, and customer service. Instances of delayed responses, unfulfilled promises, and perceived negligence during plumbing tasks contribute to a notable level of frustration. Overall, Criterion Plumbers appears to be a business that excels in certain areas but is hampered by inconsistent service quality and communication challenges. Detailed sentiment analysis reveals key themes across the reviews. Many customers appreciate the responsiveness of Criterion Plumbers, particularly in urgent situations, and commend the professionalism and craftsmanship of their staff, especially Chris. Positive reviews highlight successful resolutions to plumbing issues and commendatory praise leads to strong recommendations for future work. However, critical feedback centers around serious concerns, including scheduling mishaps, poor customer communication, and instances of alleged subpar workmanship. Certain reviews describe complex and potentially dangerous errors made in plumbing installations, leading to considerable frustration and additional costs for clients seeking immediate remediation. The service experience showcased varied drastically, with some customers clearly defending the company's reputation while others actively warn against utilizing their services based on personal negative experiences. Consequently, the overall consensus points to a business struggling with consistency, which may impact their long-term reputation. Read less