Advanced Home Services

The reviews for Advanced Home Services reflect overwhelming dissatisfaction, highlighting significant issues related to high pricing, lack of reliability, and perceived dishonesty in their business practices. Many customers express frustration over being upsold unnecessary services and experiencing poor communication regarding scheduled appointments. The sentiment is primarily negative, with custo... Read more

The reviews for Advanced Home Services reflect overwhelming dissatisfaction, highlighting significant issues related to high pricing, lack of reliability, and perceived dishonesty in their business practices. Many customers express frustration over being upsold unnecessary services and experiencing poor communication regarding scheduled appointments. The sentiment is primarily negative, with customers warning others to avoid the company due to its tendency to take advantage of vulnerable individuals, particularly the elderly. Positive experiences, while noted by a minority, were often overshadowed by the bad experiences reported by the majority of reviewers. Detailed Sentiment Analysis: The analysis of recent reviews indicates a consistent theme of dissatisfaction with Advanced Home Services. Customers report a range of problems, including:Overpricing: Many reviews emphasize the high costs charged for services that could have been performed at a fraction of the price elsewhere. Customers frequently mention being quoted exorbitant amounts for repairs or replacements (e.g., $16,000 for a furnace, $12,000 for a sewer line) and discover later that competitors offer similar services for much lower prices. This sentiment is reinforced by comparisons to alternative providers who were able to diagnose and repair issues at significantly reduced costs.Upselling and Fear Tactics: Numerous reviewers expressed concern about aggressive sales tactics that focused on upselling unnecessary services. For instance, customers indicated being pressured into expensive replacements after being told their systems were failing or in urgent need of repair. Techniques involving scare tactics appear to be a common practice, leaving customers feeling manipulated and taken advantage of.Poor Reliability and Communication: A high number of reviews report issues with reliability, including technicians not showing up for scheduled appointments or rescheduling without adequate notice. Customers expressed frustration with the lack of communication from the company, indicating a failure to keep them informed about delays or changes in service.Lack of Transparency: Many reviewers criticized the company's refusal to provide itemized bills, which creates confusion about pricing and service costs. This lack of transparency contributes to the perception of dishonesty and fraudulence in their billing practices.Mixed Positive Feedback: Although an overwhelming number of reviews are negative, there are isolated positive examples where customers were satisfied with the quality of work performed. These cases, however, were often overshadowed by the overall negative experiences reported, suggesting that while there may be capable technicians, they are working in a flawed system. In summary, the prevailing sentiment surrounding Advanced Home Services is significantly negative, with numerous customers advising against utilizing their services due to concerns about pricing, reliability, and ethical business practices. The reviews indicate a critical need for potential customers to conduct thorough research and consider other options before engaging with this company. Read less