R L Jacobs Plumbing

The review set is extremely small and deeply polarized, making any score highly provisional. Two of the three reviews describe severe failures: one details an abandoned job with shoddy workmanship, ignored calls for over three months, a potential state law violation regarding unlicensed personnel, and outright rude dismissal of the customer, while another describes unprofessional and hostile behav... Read more

The review set is extremely small and deeply polarized, making any score highly provisional. Two of the three reviews describe severe failures: one details an abandoned job with shoddy workmanship, ignored calls for over three months, a potential state law violation regarding unlicensed personnel, and outright rude dismissal of the customer, while another describes unprofessional and hostile behavior during a simple inquiry call. The single positive review praises responsiveness and follow-through but lacks detail on workmanship quality and is from 2017, making it the oldest review in the set. Professionalism scores are dragged sharply downward by two explicit accounts of rudeness and abandonment, partially offset by one positive account. Project completion and experience scores are similarly low due to documented failure to finish work and poor-quality installations requiring full remediation by a second contractor. Read less