Star Sewer & Water District

The feedback for Star Sewer & Water District can be categorized into two main sentiments: positive and negative. Positive sentiment arises from users who appreciate the professionalism and helpfulness of the staff. One reviewer highlighted their experience with the employees, noting that they often go out of their way to assist even in situations where just a payment drop-off is necessary. This ... Read more

The feedback for Star Sewer & Water District can be categorized into two main sentiments: positive and negative. Positive sentiment arises from users who appreciate the professionalism and helpfulness of the staff. One reviewer highlighted their experience with the employees, noting that they often go out of their way to assist even in situations where just a payment drop-off is necessary. This reflects a level of commitment and customer service that resonates well with residents who value the personalized touch often found in smaller communities. Conversely, negative sentiment is prominent in several reviews. A significant complaint revolves around the attitudes of the customer service representatives, with one user describing them as behaving "like bothered princesses." This indicates a perceived lack of respect and consideration for customers, particularly those who prefer traditional payment methods. Furthermore, another reviewer criticized the rising rates Read less