Tankless Plumber

Andy Bello demonstrates strong technical expertise and fair pricing, with most customers praising his knowledge, responsiveness on routine jobs, and competitive rates. However, professionalism is significantly undermined by multiple documented instances of poor communication (missed callbacks), unprofessional written responses to complaints (including profanity and spelling errors), and inconsiste... Read more

Andy Bello demonstrates strong technical expertise and fair pricing, with most customers praising his knowledge, responsiveness on routine jobs, and competitive rates. However, professionalism is significantly undermined by multiple documented instances of poor communication (missed callbacks), unprofessional written responses to complaints (including profanity and spelling errors), and inconsistent follow-through on complex diagnostic work. Project completion shows mixed results: straightforward jobs are completed reliably and promptly, but complex troubleshooting cases reveal gaps in problem-solving methodology and accountability. The stark contrast between glowing reviews for simple repairs and severely negative reviews for complex tankless water heater diagnostics suggests competence varies significantly by job type. Read less