Pristine Plumbing and Construction

The reviews exhibit a polarized sentiment toward Pristine Plumbing and Construction, heavily influenced by individual experiences with their services.Positive Experiences: - Several customers express high levels of satisfaction with Kyle's professionalism, knowledge, and quality of work. Users appreciate the quick response times, especially in emergencies, and commend the effectiveness of the ... Read more

The reviews exhibit a polarized sentiment toward Pristine Plumbing and Construction, heavily influenced by individual experiences with their services.Positive Experiences: - Several customers express high levels of satisfaction with Kyle's professionalism, knowledge, and quality of work. Users appreciate the quick response times, especially in emergencies, and commend the effectiveness of the service provided. Reviewers frequently mention that they would recommend Kyle to others, indicating a strong level of trust and reliability. The consistent positive remarks about Kyle's work ethic suggest that he is a valued asset to the company.Negative Experiences: - Conversely, there are stark criticisms revolving around specific jobs, particularly smaller assignments that some customers felt were overpriced and poorly executed. One reviewer recounted a distressing encounter regarding the service provided for an elderly family member, emphasizing a lack of transparency with pricing and itemization. This highlights a significant gap in service quality, particularly for vulnerable customer demographics.Value and Pricing Concerns: - Multiple reviews point to dissatisfaction related to pricing, with comparisons made to other businesses offering more competitive rates for similar services. This indicates that while some value the level of service provided, others feel that the prices charged do not align with the quality of the work delivered in certain cases.Recommendations and Trust: - There is a clear distinction in the reviews where customers who had positive experiences are eager to refer the company to friends and family, while those with negative experiences express a lack of trust in the pricing and quality of minor jobs. In summary, while Pristine Plumbing holds a strong reputation for particular employees and certain larger jobs, consistent quality and value appear to be areas that require improvement to ensure all customer segments Read less