Find Nearby Plumbers In Boise City, Idaho

Exodus Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with 89 mentions highlighting punctuality, communication, courtesy, and responsiveness. Project completion is solid with 78 mentions confirming jobs finished on time and follow-through honored. Experience and technical skill are well-documented across 68 mentions, with customers praising workmanship and problem-solving. Pricing receives consistent praise (52 mentions) as fair and reasonable, though three negative reviews cite unexpected price increases or overcharging, which moderately tempers this score. The company shows exceptional consistency in service quality across multiple technicians.

• Three negative reviews (1-2 stars) report significant pricing issues: one customer experienced a quoted price that doubled upon arrival (Feb 2024), another reported a price 5x higher than their regular plumber (Feb 2023), and a third cited an $850 estimate for a $20 fix (Aug 2023). These suggest potential inconsistency in quoting practices or scope assessment.
• One review (Sept 2024) reports being 'ghosted' after initial assessment—technician assessed issue in <5 minutes, promised callback with estimate in 2-3 days, but customer heard nothing for 1.5 weeks. This is a notable project completion failure.
• One review (Aug 2023) reports a technician hung up on the customer when they requested to speak to the owner about a disputed estimate. This is a professionalism concern.
• Two reviews with empty text fields (May 2025, March 2010) and two with minimal text ('.' and '.') reduce data quality slightly but do not materially affect scoring.
• The vast majority of reviews (120+ of 127) are 5-star ratings with detailed, specific praise. While this reflects genuine strong performance, the concentration of perfect ratings is unusually high and warrants noting that negative experiences may be underrepresented.

This WW Score of 84.2 is highly reliable, based on 125 usable reviews with strong mention counts across all four dimensions (52–89 mentions each). The company demonstrates consistent excellence in professionalism and project completion, with solid technical expertise and generally fair pricing. However, the three documented pricing disputes and one ghosting incident suggest occasional lapses in quoting accuracy and follow-through that prevent a higher score. Customers should request detailed written estimates and confirm scope before work begins.

Premier Plumbing, operated primarily by Jesse, demonstrates strong overall performance across all measured dimensions. Professionalism is a standout strength with 62 mentions emphasizing punctuality, responsiveness, friendliness, and courteous behavior. Project completion is consistently reliable with 58 mentions of jobs finished on time and to specification. Technical experience is highly regarded with 51 mentions of skilled diagnostics, code compliance, and quality workmanship. Pricing presents the only notable weakness, with 28 mentions revealing mixed sentiment—while many customers praise fair and competitive rates, three detailed negative reviews cite unexpectedly high charges and unclear pricing structures, creating legitimate concerns about price transparency.

• PRICING INCONSISTENCY: Three reviews (2015-07-23, 2014-12-20, 2014-08-09) report significant pricing issues—charges exceeding stated hourly rates, lack of upfront clarity on flat-rate vs. hourly pricing, and unexpectedly high bills. This contradicts the majority positive pricing feedback and suggests potential communication gaps or inconsistent pricing practices.
• RECENCY BIAS: 47 of 75 reviews (63%) are from 2015 or earlier, with only 13 reviews from 2024. The most recent reviews are uniformly 5-star with minimal detail, while older reviews contain more substantive criticism. Recent data is limited.
• ONE NEGATIVE OUTLIER (2014-08-09): A 1-star review describes a technician drilling into new tile three times during toilet installation, asking the customer to research installation instructions, and demonstrating apparent incompetence. This is the only review mentioning a specific technician other than Jesse and suggests potential quality variance if Jesse is not personally performing all work.
• SINGLE UNRESPONSIVE COMPLAINT (2016-11-09): One 1-star review reports complete non-responsiveness across multiple contact attempts. This is isolated but indicates potential communication failures under certain circumstances.

This WW Score of 84.2 is reliable and should be trusted, supported by 74 usable reviews with strong data density across all dimensions. However, the pricing dimension warrants caution—while the score of 76.0 reflects the majority positive feedback, the three detailed negative pricing reviews suggest real inconsistencies that may not be fully captured in the aggregate score. Customers should explicitly confirm pricing structure and obtain written quotes before engaging services. The company's performance is heavily dependent on Jesse's personal involvement; work quality may vary if other technicians are assigned.

Dave's Drains demonstrates strong overall performance across all dimensions, with particular strength in professionalism and technical expertise. The contractor excels at responsiveness, communication, and customer education, with 14 reviews explicitly praising punctuality, friendliness, and honest dealings. Pricing is consistently described as fair and reasonable relative to competitors, supported by 10 mentions. Project completion shows solid execution with timely service delivery, though two negative reviews (no-show and payment dispute) introduce material concerns that lower this dimension's score. Technical skill and problem-solving ability are well-documented across 12 reviews, with customers noting his ability to diagnose issues quickly and provide efficient solutions.

• Two significant negative reviews (1-star ratings from 2021 and 2018) present serious concerns: one alleges a 2-year unpaid debt with non-responsiveness; another reports a complete no-show with no communication. These directly contradict the overwhelmingly positive narrative and suggest potential reliability issues despite general excellence.
• Review dates show heavy concentration in 2015-2017 (8 reviews) and 2022-2023 (4 reviews), with a gap in 2018-2021. The two negative reviews fall in this gap period, making recency assessment complex. Only 4 reviews are from the past 12 months.
• The positive reviews show some repetitive themes (fair pricing, quick response, knowledgeable, honest) but each contains specific, detailed examples (water heater replacement, drain diagnostics, shower leak investigation) that suggest authenticity rather than fake review patterns. The negative reviews are also specific and credible.
• The 1-star payment dispute review (2021) appears to reference Dave as a contractor/employee relationship rather than customer service, which may indicate a different business context than the plumbing service reviews.

This WW Score of 84.2 is reliable for understanding Dave's typical service quality and professionalism, supported by 14+ mentions across all dimensions with HIGH confidence. However, the two 1-star reviews—particularly the no-show incident and unresolved payment dispute—represent material red flags that suggest occasional serious failures in reliability and follow-through. Prospective customers should weight the strong majority positive experience against these documented failures and request explicit confirmation of appointment commitments.

Precise Plumbing (led primarily by Jay/J. Cruz) earns strong marks across all four dimensions, driven by an enormous volume of reviews spanning nearly a decade. Professionalism is the standout dimension, with hundreds of reviewers explicitly praising punctuality, responsiveness, courteous communication, and willingness to respond to emergencies at odd hours. Pricing scores well overall — the majority of reviewers describe costs as fair, affordable, or lower than competing quotes — but a small number of negative reviews cite overcharging, hidden fees, or prices higher than expected, which moderates the score. Project completion is solid but not perfect: the vast majority of jobs were finished completely and to customer satisfaction, but several negative reviews describe incomplete work, no-shows after initial visits, and one case of abandoned work with no refund. Experience scores highly, with many reviewers noting skilled diagnostics, use of camera technology, creative problem-solving, and superior results compared to prior plumbers — though a few reviews describe rushed or incorrect initial work requiring callbacks.

• DUPLICATE REVIEWS DETECTED: A significant number of reviews appear to be exact or near-exact duplicates posted on the same or adjacent dates (e.g., multiple identical reviews dated 2024-05-28, 2024-05-14, 2023-12-09, 2023-11-29, 2023-11-27, 2023-11-13, 2023-09-08, 2023-08-04, 2023-07-31, 2023-07-29, 2023-06-19, 2023-06-07, 2023-06-02, 2023-05-26, 2023-04-17, 2023-03-31, 2023-03-15, 2023-03-12, 2023-02-19, 2022-11-29, 2022-11-19, 2022-11-13, 2022-11-08, 2022-10-09, 2022-10-01, 2022-09-23, 2022-07-28, 2022-02-23, 2021-12-02, 2021-08-09, 2021-07-07, 2021-06-16, 2021-05-10, 2021-04-06, 2021-04-01, 2021-03-18, 2021-02-09 x4, 2021-02-08, 2021-01-26, 2021-01-23, 2021-01-12, 2020-09-29, 2020-09-24, 2020-08-28, 2020-08-12, 2020-08-07, 2020-06-11, 2020-05-18, 2020-04-16, 2020-04-05, 2020-01-10, 2019-12-02, 2022-01-31, 2024-01-10, 2024-06-07). These duplicates inflate the apparent review count and may reflect a platform aggregation artifact or review manipulation. Confidence in raw review count is reduced accordingly.
• NEGATIVE REVIEWS PRESENT: At least 7 reviews rate the company 1.0–1.5 stars. Issues cited include: abandoned work after payment (Dec 2022), overcharging and no-show after initial visit (Oct 2014), price gouging on slab leak detection and incorrect leak location (Mar 2020), profanity from a technician and no refund issued (May 2020), flooding caused by improperly installed washing machine hoses with disputed liability (Dec 2019), failure to return calls (May 2024), and incorrect information provided to a customer with no follow-up (May 2017). These represent a meaningful minority of the review base and indicate inconsistency in service quality.
• MULTIPLE TECHNICIAN NAMES: Reviews reference Jay/J. Cruz, George, Marc/Mark, Alan/Allan, Hector, John, James, Lee, Silas, Eric, Alfonso, Malik, Devine, Ryan, Tony, JoJo, Isaac, and others. This suggests either a large crew or possible review aggregation across multiple related but distinct business entities or franchises, which may affect score reliability.
• RECENCY NOTE: The majority of reviews with substantive detail are from 2020–2025, which is positive for recency weighting. However, a meaningful cluster of reviews dates to 2014–2019 and some practices described in older negative reviews (no-shows, overcharging, profanity) may or may not reflect current operations.
• BLANK REVIEWS: Several reviews contain no text and only a 5-star rating. These were excluded from dimension scoring as they provide no usable data.
• ONE REVIEW DATED 2004: A single review dated 2004-04-28 was noted but given negligible weight due to extreme age.

This WW Score carries HIGH overall confidence given the large volume of substantive reviews, but should be interpreted with caution due to confirmed duplicate reviews inflating counts, a consistent minority of serious negative experiences, and possible multi-entity review aggregation — the true score likely falls in the 80–87 range.

Complete Plumbing Services earns strong marks across all four dimensions, driven by an overwhelming volume of positive reviews praising Sal and his crew for responsiveness, punctuality, fair pricing, and skilled workmanship. Professionalism is the most frequently cited dimension, with dozens of reviewers specifically noting courteous behavior, timely arrivals, and clear communication. Pricing scores well with many reviewers explicitly comparing Sal favorably against competitors and noting honest, transparent quotes. Project completion is solid but tempered by four notable negative reviews describing unfinished work, a callback that was never honored, a faulty installation that leaked within six months and was charged again to fix, and a failed installation visit — these meaningfully reduce the project completion score. Experience scores highly based on specific technical praise across complex jobs including tankless water heaters, gas lines, full repipes, and permitted inspections that passed without issue.

• DUPLICATE REVIEWS DETECTED: A large number of reviews appear to be exact or near-exact duplicates posted on the same or adjacent dates (e.g., multiple identical reviews on 2022-08-24, 2022-05-25, 2021-06-28, 2021-06-03, 2021-05-26, 2021-03-06, 2021-03-01, 2016-04-08, 2016-06-18, and many others). These duplicates have been counted as single unique reviews for scoring purposes and inflate the total review count significantly.
• MULTIPLE TECHNICIAN NAMES: Reviews reference Sal, Salvador, Jeff, Brad, Richard, Nick, Shannon, Mike, Marty, and Skippy — suggesting this profile may aggregate reviews for multiple businesses or locations operating under the 'Complete Plumbing Services' name, which reduces confidence that all reviews reflect the same team or service quality.
• NEGATIVE REVIEWS WITH SERIOUS CONCERNS: Four 1-star reviews describe: (1) a $400 charge for a sink repair that was not fixed, followed by a demand for another $200-$400 to complete the job; (2) a technician who could not diagnose a heating/hot water issue, overcharged for a thermostat, and then became unreachable; (3) a leaking faucet repair that was not fixed and the plumber stopped responding for 3+ weeks; (4) a failed water heater installation where the technician did not check power supply, then the company became unavailable for follow-up despite advertising 24-hour service.
• RECENCY NOTE: The majority of reviews with substantive detail are from 2021–2025, which is positive. However, a cluster of reviews from 2016–2019 reference different named technicians (Marty, Mike, Brad, Nick) suggesting possible business ownership or staffing changes over time.
• BLANK REVIEWS: Three reviews contained no text (only a star rating) and were excluded from dimension scoring but counted in total reviews analyzed.
• ONE REVIEW (2020-08-25) noted a voicemail box that was perpetually full, raising a minor responsiveness concern.

This WW Score carries HIGH data confidence due to the large volume of substantive reviews, but should be interpreted with caution given confirmed duplicate review patterns, multiple technician identities suggesting possible profile aggregation, and four credible negative reviews describing incomplete work, billing disputes, and post-job unresponsiveness that meaningfully offset the otherwise strong positive record.

Quality Service Plumbing earns strong marks across all four dimensions, driven by a large volume of reviews consistently praising responsiveness, punctuality, honest communication, and fair pricing. The professionalism score is high but not perfect due to two serious negative reviews: one detailing incomplete workmanship (loose toilet bolts, wrong height, uncut bolts) and one alleging deliberate fraud involving a fabricated gas leak and an incompetent tankless water heater installation. Pricing scores well overall, with many reviewers explicitly noting competitive and transparent quotes, though the fraud allegation and the overcharge complaint from the 2-star review temper this. Project completion is solid across the majority of reviews, with jobs described as finished on time and thoroughly, but the 1-star fraud review and 2-star incomplete installation review introduce meaningful doubt. Experience scores reflect genuine technical praise from many reviewers but are pulled down by the 1-star review describing a technician who required customer support on the phone during a tankless installation and left a customer without working hot water.

• SERIOUS FLAG — 1-star review (2022-12-13) alleges deliberate fraud: a technician named Jeremy allegedly fabricated a gas leak reading to upsell a $5,200–$4,800 job, and separately installed a tankless water heater he was not competent to handle, requiring phone support and leaving the unit non-functional. The reviewer states an independent expert confirmed no gas leak existed. This is a significant integrity and competence concern.
• NEGATIVE REVIEW — 2-star review (2023-01-23) describes incomplete workmanship: toilet bolts not cut, tank not tightened, wrong toilet height installed despite explicit prior instruction, and loose floor bolts the customer had to fix themselves. Reviewer also felt overcharged for the quality received.
• MULTIPLE TECHNICIANS — Reviews reference at least 6 different named technicians (Andrew, Jeremy, Ronnie, Elijah, Luke, Franco). Scores and quality may vary significantly by individual technician. The fraud allegation is specifically tied to Jeremy.
• RECENCY NOTE — The majority of reviews with substantive detail are from 2022–2025, which is good. However, a small number of reviews date back to 2014–2020 and reflect a potentially different team or business structure; these were given reduced weight.
• POSSIBLE REVIEW VOLUME INFLATION — A large number of reviews are brief, generic 5-star entries with minimal detail (e.g., 'Great service!', 'Very professional and came out quick'). While not conclusively fake, these low-detail reviews reduce the reliability of dimension scoring and were weighted conservatively.
• BUSINESS NAME AMBIGUITY — Reviews reference both 'Quality Service Plumbing' and 'Solid Plumbing' (Anthony), suggesting this review set may aggregate reviews from more than one business entity or that the business operates under multiple names. This reduces the coherence of the overall score.

This WW Score is based on a large review set and carries HIGH overall confidence in its directional accuracy, but should be interpreted with caution due to two substantive negative reviews — one alleging deliberate fraud by a specific technician — and the presence of multiple technicians whose individual quality levels appear to vary considerably.