Find Nearby Plumbers In Boise City, Idaho

Hyde Park Plumbing demonstrates exceptional performance across all measured dimensions. Professionalism is a standout strength, with 38 reviews explicitly praising punctuality, responsiveness, communication, and courteous behavior. Project completion is consistently reliable, with 32 reviews confirming jobs finished completely and on time, including complex emergency work. Technical expertise is evident in 28 reviews highlighting skilled problem-solving and quality workmanship. Pricing receives solid marks from 13 reviews citing fair, transparent, and honest rates, though fewer reviews address this dimension. Three negative reviews (1-star ratings from 2024, 2023, and 2023) cite communication failures—specifically lack of follow-up on quotes and refusal to take on jobs without explanation—which moderately temper the otherwise exceptional profile.

• Three 1-star reviews (2024-06-09, 2023-07-17, 2023-06-10) indicate communication and responsiveness failures in specific instances, contradicting the overwhelmingly positive narrative. These suggest inconsistent customer service practices.
• Two reviews contain no text content (2023-06-10 and 2021-06-10), limiting data extraction but not affecting scoring.
• One review (2021-06-11) appears to be a near-duplicate of another (2022-06-10), both praising 'Brook' with identical phrasing ('on time, friendly, finished job quickly. Reasonably priced and high quality work'). This suggests possible review duplication but does not indicate fake reviews overall.
• Majority of reviews are 5-star with enthusiastic language; however, specificity and detail vary appropriately across reviews, and the three negative reviews provide concrete complaints, reducing suspicion of systematic fake review activity.
• Most reviews are from 2019–2021 (older than 12 months); only 8 reviews are from 2024–2025. Recent data is limited, and older reviews may not reflect current service levels.

This WW Score of 88.2 is highly reliable for assessing overall quality and professionalism, supported by 54 usable reviews with strong mention counts across all dimensions. However, the three recent negative reviews citing communication failures warrant caution—they suggest the company may have inconsistent responsiveness in certain situations (e.g., quote follow-up). The score reflects a strong, well-established business with occasional service gaps; customers should expect high-quality work but should follow up proactively on quotes and job scheduling.

Trusted Plumbing demonstrates consistently strong performance across all four dimensions. Professionalism is a clear strength, with 15 reviews explicitly praising punctuality, responsiveness, politeness, and communication—including same-day service and next-morning callbacks. Project completion is equally robust, with 14 reviews confirming jobs finished on time, on budget, and with thorough follow-up. Experience is well-documented through 9 mentions of skilled problem-solving, technical knowledge, and quality workmanship on complex jobs ranging from slab leaks to well-to-home plumbing systems. Pricing, while mentioned in 8 reviews, shows one minor concern: one reviewer noted the work was 'a bit costly,' though most others praised affordability and fair pricing. The WW Score of 88.2 reflects high confidence across all dimensions, driven by substantial mention counts and consistent positive feedback.

• Review from 2024-01-10 uses generic phrasing ('trusted plumbing was great! service was affordable and got the job done!') with minimal specificity, but this is only one review and does not constitute a pattern of fake reviews.
• Most reviews are older than 12 months (16 of 20 reviews predate 2023). Only 1 review is from 2024. This limits recency but does not invalidate the analysis.
• One review (2022-08-04) is extremely brief ('Very easy to work with. Quality work') with no substantive detail, but again represents only 1 of 20 reviews.
• Overall, no systematic pattern of fake reviews detected. The majority of reviews contain specific details (names, job types, timelines, problem-solving examples) that indicate genuine customer experiences.

This WW Score of 88.2 is highly reliable, supported by 20 usable reviews with strong mention counts across all dimensions (8–15 mentions each). However, the age of most reviews (primarily 2017–2022) means this score reflects historical performance; current service quality should be verified with recent customer references if the business is being considered for work in 2024.

Johnson and Sons Plumbing demonstrates strong performance across all four dimensions, with particularly consistent praise for professionalism, technical expertise, and project completion. The company excels in communication, punctuality, and responsiveness, with multiple reviews highlighting their notification system and reliable scheduling. Pricing is generally characterized as fair and transparent, though one detailed negative review from 2017 raises concerns about billing clarity and labor hour charges. Technical skill and problem-solving ability are well-documented across diverse project types. The single 1-star review significantly impacts overall confidence but represents an outlier among 15 positive reviews spanning over a decade.

• One significant negative review (2017-02-13) alleges poor communication regarding labor charges and billing practices—specifically charging for diagnostic time and two workers when customer expected one. This contrasts sharply with overwhelmingly positive feedback but suggests potential historical billing transparency issues.
• 15 of 16 reviews are 5-star ratings with largely positive language. While the company appears genuinely well-regarded, the near-universal praise with minimal critical detail could indicate selection bias (satisfied customers more likely to review) rather than fake reviews.
• Most reviews are older than 12 months (10 of 16 reviews predate 2023). Only 5 reviews are from 2024 and 2023. Recent performance data is limited, though 2024 reviews maintain the positive trend.
• Two reviews from 2011 appear nearly identical in structure and phrasing (both mention commercial water heaters, business pipes, bathroom fixtures, and parents' city water connection), suggesting possible duplicate or template-based reviews.

This score is reliable with HIGH overall confidence due to substantial mention counts across all dimensions and consistency of positive feedback over 13+ years; however, the single detailed negative review regarding billing practices and the age of most reviews warrant caution—recent performance data is limited, and the 2017 complaint suggests past communication issues that may or may not have been resolved.

Steve's Service Plumbing demonstrates consistently strong performance across all measured dimensions. Professionalism is a clear strength, with 9 reviews explicitly praising punctuality, courtesy, communication, and attitude. Project completion is equally solid, with 8 reviews confirming timely work, thorough job execution, and follow-through on commitments. Technical skill and problem-solving ability are well-documented across 6 reviews, with customers noting diagnostic accuracy and quality workmanship. Pricing receives moderate support from 4 reviews, with customers describing fair value and transparent quoting, though one review noted initial price concerns that were resolved by the final quote matching the original estimate.

• Two reviews contain only 'unknown' text with 5.0 and 2.0 ratings respectively—these are unusable and excluded from scoring
• Review dates span from 2010 to 2020, with most reviews older than 5 years; only 2 reviews from 2019-2020 provide recent data
• High concentration of 5.0 ratings (10 of 11 usable reviews) with minimal negative feedback; while not necessarily fake, the lack of critical detail in some reviews limits depth of analysis
• One 2.0-rated review with 'unknown' text prevents assessment of any legitimate complaints

This WW Score of 88.2 is reliable and should be trusted, supported by HIGH overall confidence driven by consistent mentions across all dimensions and strong agreement among reviewers; however, the age of most reviews (pre-2019) and lack of recent data means current performance may differ from this historical assessment.

Moses of The Bearded Hammer earns consistently strong marks across all four dimensions, with professionalism being the most frequently cited strength — reviewers repeatedly highlight punctuality, responsiveness, clear communication, and a friendly demeanor. Pricing is a notable differentiator, with multiple reviewers explicitly stating he beat competitor quotes significantly and offered fair, transparent rates. Project completion is well-supported, with customers describing jobs finished on time, same-day or next-day service, and follow-through on commitments. Experience is affirmed by his journeyman plumber credentials and praise for his technical knowledge across a wide range of trades. The one 3-star review noted a delayed response to a non-emergency inquiry, which is a minor but real data point that slightly tempers the professionalism score.

• A cluster of 15+ reviews share the exact date of 2022-06-10, which is suspicious and may indicate bulk-imported or migrated reviews rather than organically submitted ones. These reviews tend to be shorter and less specific than others.
• Two reviews (dated 2024-06-17 and 2025-05-10) appear to be near-identical duplicates of each other, describing the same 'Paul' TV-mounting appointment with nearly word-for-word phrasing. This may be a cross-platform duplicate rather than a fake review, but it was counted only once for scoring purposes.
• Two reviews (dated 2024-01-08 and 2023-06-30) are also near-identical duplicates describing the same two projects. Again likely a cross-platform import; counted once for scoring.
• Two reviews (dated 2022-06-10 and 2021-10-14) are near-identical duplicates about the rental home in Boise. Counted once for scoring.
• Two reviews contain no text at all (only a 5-star rating, dated 2022-06-10). These were excluded from usable data as they provide no scorable information.
• The high concentration of 5-star reviews with no negative feedback (aside from one 3-star) warrants mild caution, though the volume of detailed, specific, and varied reviews across multiple years lends credibility to the overall pattern.

This WW Score carries HIGH overall reliability due to the large volume of detailed, multi-year reviews with specific project descriptions; however, the suspicious 2022-06-10 date cluster and duplicate reviews suggest some data may have been bulk-imported from another platform, which slightly reduces absolute confidence in the raw review count.

The Plumbing Doctor (Justin Walters) earns strong scores across all four dimensions, driven primarily by a large volume of recent, detailed, and specific reviews from 2024–2025. Professionalism is the most frequently praised dimension, with reviewers consistently highlighting punctuality, communication, respectfulness, and the office responsiveness of Sarah. Project completion scores are high, with multiple reviewers describing complex jobs — including a 900-foot HOA re-pipe and a full home re-pipe — completed on time and within budget. Experience scores are similarly strong, with a general contractor, a community project manager, and multiple repeat customers all attesting to Justin's technical depth and problem-solving ability. Pricing scores are slightly tempered by one 1-star review from 2020 citing costs over $1,000 for under two hours of work with customer-supplied parts, though the majority of reviewers describe pricing as fair and transparent. It should be noted that several older reviews (2012–2020) appear to reference different plumbers (Lonnie, Rob, Tyler, Dave) under what may have been a prior business name (R&D Plumbing), suggesting this Google listing may aggregate reviews from a predecessor company.

• BUSINESS IDENTITY CONCERN: Multiple older reviews (2012–2020) reference plumbers named Lonnie, Rob, Tyler, Dave, and a company called 'R&D Plumbing' or 'RD Plumbing' — not Justin Walters or The Plumbing Doctor. This strongly suggests the Google listing has inherited reviews from a prior or different business. Scores are primarily driven by the 2024–2025 reviews which consistently reference Justin and Sarah, but the older reviews may not reflect the current business.
• BLANK/EMPTY REVIEWS: 5 reviews contained no text (only a star rating). These were excluded from dimension scoring as they provide no usable data.
• RECENCY NOTE: The most reliable and detailed reviews are concentrated in the 12-month window of May 2024 – June 2025. Reviews from 2012–2017 are significantly older and reference different personnel, reducing their relevance to the current business.
• POTENTIAL FAKE REVIEW PATTERN (MINOR): The volume of 5-star reviews with highly enthusiastic language is notable, but most reviews include specific job details, named individuals, and unique circumstances, which reduces the likelihood of coordinated fake reviews. No identical phrasing was detected across reviews. Flag is LOW concern.
• NEGATIVE REVIEW: One 1-star review from November 2020 cited pricing as excessive (over $1,000 for under 2 hours with customer-supplied parts). This review may reference the prior R&D Plumbing entity rather than The Plumbing Doctor, but it was included in the pricing score calculation as a conservative measure.

This WW Score is moderately reliable for the current business (The Plumbing Doctor / Justin Walters) based on a strong volume of recent, specific, and independently detailed reviews from 2024–2025, but consumers should be aware that the overall review pool is partially contaminated by older reviews referencing a likely different business entity, and the score should be interpreted primarily in the context of the post-2024 review set.