Bluestone Plumbing

The first review indicates a profoundly negative sentiment towards Bluestone Plumbing's customer service. The reviewer experienced an emergency situation and felt let down by the lack of communication and accountability following the cancellation of their scheduled service. The phrase "incredibly frustrating and unprofessional" highlights the emotional impact and dissatisfaction, particularly as t... Read more

The first review indicates a profoundly negative sentiment towards Bluestone Plumbing's customer service. The reviewer experienced an emergency situation and felt let down by the lack of communication and accountability following the cancellation of their scheduled service. The phrase "incredibly frustrating and unprofessional" highlights the emotional impact and dissatisfaction, particularly as this was tied to an urgent need for plumbing assistance. This indicates a potential vulnerability in the company's response time and communication practices during critical situations. In contrast, the second review conveys an overwhelmingly positive sentiment towards the workmanship of Ron, a technician employed by Bluestone Plumbing. The reviewer praises his extensive experience, attention to detail, and the quality of the installations, reflecting a strong sense of trust in his skills and a willingness to seek his services again in the future. The use of the word "awesome" further emphasizes the positive and satisfying experience the customer had with the company Read less