Apollo Plumbing, Heating & Air Conditioning

The reviews collectively point to a strong emphasis on both service quality and transparency issues regarding pricing. Positive sentiments are directed towards the professionalism and friendliness of the staff; customers appreciated the thorough diagnostic evaluations and the care taken during the work. Technicians like Tristan and Tony received specific praise, serving as a testament to effective... Read more

The reviews collectively point to a strong emphasis on both service quality and transparency issues regarding pricing. Positive sentiments are directed towards the professionalism and friendliness of the staff; customers appreciated the thorough diagnostic evaluations and the care taken during the work. Technicians like Tristan and Tony received specific praise, serving as a testament to effective teamwork and skill. Conversely, multiple reviewers expressed frustration over the company's pricing structure. Numerous mentions refer to the perceived gouging in cost, with customers noting that estimates seemed excessively high, particularly given the nature of the work. One reviewer felt compelled to pay a hefty bill due to added complexities that, they believed, the company should have anticipated. The lack of a detailed breakdown of costs, distinguishing between labor and materials, was another common complaint, leading to feelings of mistrust among clients. The reviews further illustrate a sense of disillusionment with the company's approach, especially for existing customers who anticipated better rates. The notion that the pricing could be viewed as high Read less