American Leak Detection of Boise

The majority of reviews praise individual technicians — particularly Fred, Cameron, Kameron, and Lew — for professionalism, friendliness, and technical skill, which drives the professionalism and experience scores upward. However, there are five substantive negative reviews that significantly temper the scores: two reviews describe paying for leak detection that pointed to the wrong location, ... Read more

The majority of reviews praise individual technicians — particularly Fred, Cameron, Kameron, and Lew — for professionalism, friendliness, and technical skill, which drives the professionalism and experience scores upward. However, there are five substantive negative reviews that significantly temper the scores: two reviews describe paying for leak detection that pointed to the wrong location, resulting in unnecessary excavation costs; one describes the owner (Matt) as rude and unresponsive; one describes a technician as unprofessional and invasive; and one describes a road incident involving a company van. Project completion is the most penalized dimension because multiple reviewers explicitly paid for a service and did not get a correct result, with one reviewer spending approximately $4,000 and still having an unresolved leak as recently as May 2025. Pricing scores moderately — a few reviewers noted fair or transparent pricing, but at least one called the service 'a little pricey' and the $4,000 negative experience weighs heavily on perceived value. Read less