2 Thumbs Up Plumbers & Remodelers

The review set for 2 Thumbs Up Plumbing is heavily negative across all four scored dimensions, with only 3 of 12 reviews being positive. Professionalism is a major concern, with multiple reviewers citing no-shows, failure to call ahead, communication via text only, and a confrontational attitude when complaints were raised. Pricing drew repeated criticism, with customers describing feeling overcha... Read more

The review set for 2 Thumbs Up Plumbing is heavily negative across all four scored dimensions, with only 3 of 12 reviews being positive. Professionalism is a major concern, with multiple reviewers citing no-shows, failure to call ahead, communication via text only, and a confrontational attitude when complaints were raised. Pricing drew repeated criticism, with customers describing feeling overcharged, receiving unexpected two-man billing without prior disclosure, and one reviewer explicitly calling the contractor a 'scam artist.' Project completion is perhaps the most damaging dimension, with multiple accounts of work left unfinished, a jetted tub that still did not function after two visits, shoddy condo plumbing that required a second contractor to correct, and a sump pump job where warranty and receipt documentation was never provided despite months of requests. The three positive reviews do praise Joe's knowledge and follow-through, but they are outnumbered more than three to one by detailed, specific negative accounts and span a wide date range, limiting their ability to offset the pattern of complaints. Read less