2 brothers plumbing

2 Brothers Plumbing earns strong marks for professionalism in the majority of reviews, with customers frequently praising punctuality, communication (texts, emails, call-ahead notices), and courteous staff. However, the pricing dimension is notably dragged down by several credible complaints: hidden or unexpected charges added after work was completed, a disputed $800 charge for 45 minutes of work... Read more

2 Brothers Plumbing earns strong marks for professionalism in the majority of reviews, with customers frequently praising punctuality, communication (texts, emails, call-ahead notices), and courteous staff. However, the pricing dimension is notably dragged down by several credible complaints: hidden or unexpected charges added after work was completed, a disputed $800 charge for 45 minutes of work, and a coupon bait-and-switch incident. Project completion is mixed — while many jobs were finished quickly and satisfactorily, there are meaningful failures including a misdiagnosed clog that a handyman later cleared, a broken water heater the company refused to take responsibility for, and a case where a technician gave up on a job prematurely. Experience scores moderately well overall but is undermined by at least three reviews where the technician's diagnosis was demonstrably wrong or the recommended repair was unnecessary and far more expensive than what was actually needed. Read less