Overview of Company Customer Sentiment Analysis in January
The overall sentiment regarding Noble Plumbing & Heating in the last month reflects a mixed experience among customers. While some reviews praise the quick response and professionalism of the staff, others express frustration over pricing policies and communication issues. Positive feedback highlights efficiency and reasonable pricing for urgent repairs, while negative comments focus on unexpected... Read more
The overall sentiment regarding Noble Plumbing & Heating in the last month reflects a mixed experience among customers. While some reviews praise the quick response and professionalism of the staff, others express frustration over pricing policies and communication issues. Positive feedback highlights efficiency and reasonable pricing for urgent repairs, while negative comments focus on unexpected charges and lack of clarity in service calls. Overall, customers seem to appreciate the quality of workmanship and expertise shown by the technicians, but transparency in pricing and policies raises concerns. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews indicate a split sentiment towards the services offered by Noble Plumbing & Heating. Positive reviews commend the promptness and professionalism of the staff, particularly highlighting Lou and his team. Customers express satisfaction with how quickly they were able to address plumbing emergencies, with one review noting an impressive response time and reasonable costs associated with u... Read more
The reviews indicate a split sentiment towards the services offered by Noble Plumbing & Heating. Positive reviews commend the promptness and professionalism of the staff, particularly highlighting Lou and his team. Customers express satisfaction with how quickly they were able to address plumbing emergencies, with one review noting an impressive response time and reasonable costs associated with urgent repairs. The technical expertise displayed by Lou and his crew also received accolades, especially in tackling more complex issues that previous companies could not resolve. Conversely, the negative review sheds light on dissatisfaction related to pricing practices. The customer felt misled about being charged for multiple service calls due to a pending part, which they believed should have been communicated upfront. This led to a sense of distrust and frustration, ultimately resulting in the decision to discontinue using the company Read less