Hirayama Plumbing & Repair Service

The reviews indicate a strong positive sentiment towards Hirayama Plumbing, with many customers emphasizing the speed and efficiency of their service. Common themes include:Promptness and Availability: Numerous reviews commend the company's ability to respond swiftly, even during holiday weekends or after hours, which is highly valued by customers facing plumbing emergencies. Many highlighted that... Read more

The reviews indicate a strong positive sentiment towards Hirayama Plumbing, with many customers emphasizing the speed and efficiency of their service. Common themes include:Promptness and Availability: Numerous reviews commend the company's ability to respond swiftly, even during holiday weekends or after hours, which is highly valued by customers facing plumbing emergencies. Many highlighted that they were able to reach the service when others were unavailable.Professionalism and Expertise: Reviewers consistently refer to Mr. Hirayama and his son as knowledgeable and skilled professionals. Their expertise is a significant reason why customers return for plumbing needs, often mentioning Mr. Hirayama's extensive experience in the field.Quality of Service: Many customers expressed satisfaction with the quality of work performed. Specific jobs mentioned include faucet replacements, drain unclogging, and water heater installations, all completed within a reasonable time frame, contributing to a positive impression of the company's capabilities.Value for Money: Reviews frequently mention the reasonable pricing compared to other local plumbers, with specific references to competitive rates. Although some customers expressed concern over hourly charges, many acknowledged that the pricing corresponds with the quality of work and the service provided.Personal Touch: The family-owned aspect of the business seems to resonate deeply with customers, fostering a sense of community. Customers often mention feeling comfortable and well-treated by the father-son duo. Conversely, a few negative sentiments were noted, such as: - Concerns about the lack of credit card acceptance. - Instances where users felt dissatisfied with high charges for quick fixes or were disappointed by missed follow-ups. - Comments reflecting varying degrees in the service personality, noting occasional reports of less personable interactions. Overall, the sentiment surrounding Hirayama Plumbing and Repair Service is primarily positive, with a few areas for potential improvement. The consistent praise for their speed, efficiency, and professionalism highlights their solid reputation in the local plumbing market. Read less