AM Plumbing

The reviews indicate a strong overall sentiment towards AM Plumbing, with many customers praising their efficiency, reasonable pricing, and the professionalism of their technicians. Positive experiences frequently highlighted include emergency responsiveness, competent problem-solving, and timely completion of jobs. For instance, several customers expressed gratitude for same-day service, particul... Read more

The reviews indicate a strong overall sentiment towards AM Plumbing, with many customers praising their efficiency, reasonable pricing, and the professionalism of their technicians. Positive experiences frequently highlighted include emergency responsiveness, competent problem-solving, and timely completion of jobs. For instance, several customers expressed gratitude for same-day service, particularly in urgent repair scenarios. Customers commonly noted the expertise of technicians, with specific mentions of staff such as Eddie and Billy who provided helpful solutions beyond customer expectations. Several reviewers emphasized that they felt reassured by the company's straightforward pricing model, with many affirming that they charged less than competitors or did not inflate costs unexpectedly. However, not all experiences were entirely satisfactory. Some customers reported concerning interactions with office staff, particularly during scheduling calls, where they described receptionists as unhelpful or rude. A couple of reviewers experienced communication breakdowns regarding quotes and service issues, which led to dissatisfaction with customer service. Additionally, there were complaints surrounding the quality of some repairs, citing cases where technicians did not fully resolve issues or left customers feeling dissatisfied with the service rendered. There was also a record of mixed feelings about specific charges, with some customers feeling they were billed for unproductive visits or that they did not receive transparent communication regarding service fees. This issue potentially undermines the otherwise good reputation of AM Plumbing. In summary, while AM Plumbing is commended for its efficient service and cost-effective solutions, there Read less