Pro Pacific Plumbing

Communication Issues: A recurring theme in the reviews is the poor communication from the office, especially regarding appointment confirmations and delays. Customers felt neglected and frustrated due to a lack of updates and follow-through, leading to feelings of uncertainty and dissatisfaction. One reviewer highlighted the failure to receive promised hourly updates, which exacerbated their frust... Read more

Communication Issues: A recurring theme in the reviews is the poor communication from the office, especially regarding appointment confirmations and delays. Customers felt neglected and frustrated due to a lack of updates and follow-through, leading to feelings of uncertainty and dissatisfaction. One reviewer highlighted the failure to receive promised hourly updates, which exacerbated their frustration and ultimately led to canceling the service.Service Reliability: Although some customers praised the quick response times and professional conduct of technicians, others experienced significant delays without prior notice. This inconsistency creates a sense of unreliability that can undermine customer trust. The expectation set by the company Read less