The reviews for Pro Pacific Plumbing exhibit a clear tension between initial positive experiences and significant frustrations surrounding communication and service reliability. While some customers appreciated the promptness of service and the expertise of individual technicians, numerous reviews highlight persistent issues in scheduling, inadequate follow-up, and a lack of transparency regarding... Read more
Communication Issues: A recurring theme in the reviews is the poor communication from the office, especially regarding appointment confirmations and delays. Customers felt neglected and frustrated due to a lack of updates and follow-through, leading to feelings of uncertainty and dissatisfaction. One reviewer highlighted the failure to receive promised hourly updates, which exacerbated their frust... Read more
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