Plumbers Inc

The reviews highlight several key attributes that customers appreciate about Plumbers Inc, particularly regarding Keith's service. Integrity is a recurring theme; clients commend him for being honest and transparent with his pricing, with no indication of price gouging. This is a significant factor that builds trust among customers, especially in an industry where concerns about fair pricing are c... Read more

The reviews highlight several key attributes that customers appreciate about Plumbers Inc, particularly regarding Keith's service. Integrity is a recurring theme; clients commend him for being honest and transparent with his pricing, with no indication of price gouging. This is a significant factor that builds trust among customers, especially in an industry where concerns about fair pricing are common. Punctuality and competence are also emphasized, as multiple customers describe Keith as very punctual and capable in handling plumbing issues. His ability to complete jobs to a high standard contributes to a sense of reliability and has led to repeat business from satisfied customers, including family referrals. It is essential to note that while customers express a high level of satisfaction with the service provided, they do point out the challenges associated with a small operation. The fact that it is a one-man business leads to longer wait times for responses and limitations on the types of jobs he can take; for instance, Keith does not service high-rise condominiums. Nonetheless, customers seem willing to accommodate these factors due to the high quality of the service overall. In summary, the analysis of recent reviews for Plumbers Inc reveals a strong customer sentiment characterized by trust, competency, and satisfaction, with minor concerns related to communication timing. The reputation Keith has cultivated as a dependable plumber adds considerable value to his business, making him a sought-after service provider in the East Honolulu area. Read less