Honolulu Plumbing Co Ltd

The majority of the reviews indicate a high level of satisfaction with the service delivered by Sidney Reyes. Reviewers commend his punctuality, proficiency, and proactive approach toward plumbing issues. Many highlight that he not only addresses immediate problems but also provides long-term solutions, demonstrating extensive knowledge and care for the job. This creates a sense of trust and perso... Read more

The majority of the reviews indicate a high level of satisfaction with the service delivered by Sidney Reyes. Reviewers commend his punctuality, proficiency, and proactive approach toward plumbing issues. Many highlight that he not only addresses immediate problems but also provides long-term solutions, demonstrating extensive knowledge and care for the job. This creates a sense of trust and personal connection with clients, which is an essential quality in the service industry. Conversely, there are alarming complaints regarding the company's billing practices. One reviewer notably expressed frustration with what they interpreted as deceptive charges, including billing for time not spent on the job site and charges for breaks. The reviewer felt that the company overall had unfairly increased the bill significantly beyond what was anticipated. This brings to light serious concerns about transparency and fair pricing, leading to feelings of distrust among some customers towards the management and the company's operational integrity. In summary, while there is considerable praise for individual engineers like Sidney, the overarching issues surrounding billing practices and perceived dishonesty tarnish the company Read less