Drain N Rooter

The reviews indicate a strong sense of discontent towards Drain N Rooter, particularly focusing on the themes of unprofessional behavior and poor customer service. The customer specifically cites an exceedingly negative experience where the plumber not only failed to resolve the issue but also charged for inadequate service. This situation reflects a broader sentiment of distrust; the reviewer fel... Read more

The reviews indicate a strong sense of discontent towards Drain N Rooter, particularly focusing on the themes of unprofessional behavior and poor customer service. The customer specifically cites an exceedingly negative experience where the plumber not only failed to resolve the issue but also charged for inadequate service. This situation reflects a broader sentiment of distrust; the reviewer felt the company did not take responsibility for its commitments, as evidenced by the no-shows and lack of proper communication. Common findings from this review include:Unprofessional Conduct: The reviewer explicitly mentions a lack of professionalism from the staff, suggesting a troubling company culture that fails to prioritize customer service.Reliability Issues: Multiple instances of missed appointments indicate a systemic reliability issue, reflecting poorly on the company Read less