Dorvin D Leis Co

The reviews shared reflect a consistent narrative of dissatisfaction among customers of Dorvin D Leis Co, particularly in relation to their HVAC services. Key points reveal several common themes:Improper Installation: Multiple reviewers reported issues stemming from alleged improper installations of HVAC units. Specific complaints included corrosion due to a mix of different types of piping and ph... Read more

The reviews shared reflect a consistent narrative of dissatisfaction among customers of Dorvin D Leis Co, particularly in relation to their HVAC services. Key points reveal several common themes:Improper Installation: Multiple reviewers reported issues stemming from alleged improper installations of HVAC units. Specific complaints included corrosion due to a mix of different types of piping and physical damages such as stress fractures in drain pans. This points to a lack of technical expertise in performing the installations accurately.Poor Customer Service: An overwhelming sentiment reflects a lack of responsiveness and accountability from the company's customer service representatives. Customers recount experiences of being abruptly disconnected or told they needed to seek help elsewhere, even after having invested a significant amount of money in the company's services. Many felt their concerns were dismissed, which further fueled their frustration.Lack of Support for Warranty Claims: Customers expressed disappointment over the company's refusal to assist with warranty claims related to their installations. The expectation of support for warranty issues was unmet, leading to feelings of being abandoned after the installation was complete.Perception of Untrustworthiness: A prevalent theme was the perception of the company as untrustworthy, with clients feeling they were subjected to a "cash grab." This sentiment was echoed by customers who criticized the company for taking their money and not delivering quality service or support.Strong Recommendations to Avoid the Company: The reviews culminate in a strong recommendation from multiple customers to avoid using Dorvin D Leis Co for HVAC services. The negative experiences outlined, coupled with poor service delivery, collectively paint a picture of a company that seems to have lost its commitment to customer care in the residential domain. In summary, the feedback from recent customers of Dorvin D Leis Co suggests significant deficiencies in service quality and customer relations, leading to widespread dissatisfaction and a clear warning for potential clients. Read less