The Better Tradesman

Positive Experiences: Several reviewers lauded Charles for his professionalism, transparency, and ability to provide helpful advice, particularly for those new to homeownership. Recurrent themes in positive feedback include competitiveness in pricing, expertise in various trades, effective communication, and a commendable work ethic during smaller projects. Customers report successful outcomes, es... Read more

Positive Experiences: Several reviewers lauded Charles for his professionalism, transparency, and ability to provide helpful advice, particularly for those new to homeownership. Recurrent themes in positive feedback include competitiveness in pricing, expertise in various trades, effective communication, and a commendable work ethic during smaller projects. Customers report successful outcomes, especially for minor repairs and installations, reinforcing the notion that Charles can deliver quality service if expectations align.Negative Experiences: Numerous complaints center around reliability issues, with specific allegations of delayed timelines, unmet deadlines, and inadequate communication during projects. The stark contrast is evident in one review where a customer, trusting Charles with advance payment, faced significant delays and unfulfilled jobs, leading to severe disappointment and eventual termination of the professional relationship. The issues surrounding job quality Read less