Master Plumbing Co.

The reviews for Master Plumbing Co. reflect a polarized sentiment among customers. On one hand, there are strong praises highlighting professionalism, punctuality, and thoroughness, particularly from customers who had successful service experiences. Many reviewers appreciated precise communication regarding services and costs, as well as the courteous nature of the staff. Conversely, there are sig... Read more

The reviews for Master Plumbing Co. reflect a polarized sentiment among customers. On one hand, there are strong praises highlighting professionalism, punctuality, and thoroughness, particularly from customers who had successful service experiences. Many reviewers appreciated precise communication regarding services and costs, as well as the courteous nature of the staff. Conversely, there are significant complaints about lack of follow-up on unresolved issues, particularly with a recurring leak where customer service fell short. The sentiment swings between high satisfaction from specific professionals and palpable frustration when expectations were not met, particularly regarding service accountability. In summary, while many customers feel positively about individual experiences and recommend the company, there is concern regarding consistency and follow-through in service quality. Read less