Towne Plumber

Across the reviews, it is evident that customer sentiment is polarized. On the positive side, several reviewers noted excellent response times, with many expressing gratitude for the company's ability to handle plumbing emergencies swiftly. Reviewers particularly liked specific employees, such as Shane, who demonstrated professionalism and the willingness to go the extra mile, like making a trip t... Read more

Across the reviews, it is evident that customer sentiment is polarized. On the positive side, several reviewers noted excellent response times, with many expressing gratitude for the company's ability to handle plumbing emergencies swiftly. Reviewers particularly liked specific employees, such as Shane, who demonstrated professionalism and the willingness to go the extra mile, like making a trip to the supply store, which resonated positively. The notion of family ownership also contributed positively to customer perceptions, suggesting a sense of trust and connection. Conversely, notable criticisms revolved around transparency and pricing. Several customers felt misled or experienced pricing inconsistencies, specifically mentioning unexpected charges that escalated rapidly and high initial estimates for repairs. The mention of needing to hire a leak detection service before Towne Plumber would proceed further contributed to this sentiment, as some patrons felt it was a tactic to inflate costs. In particular, allegations of Read less