Sergeant Rooter and Septic

2.0 /5 (4 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Sergeant Rooter and Septic reveal a pattern of dissatisfaction largely centered on perceived overcharging and questionable business practices. Many customers reported being quoted significantly lower prices initially, only to be faced with inflated costs once services were rendered. Additionally, there are concerns about unnecessary service recommendations and inadequate acc... Read more

Services Offered Verified by Business

Drain installation
Drain repair
Hydro-jetting
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Water pipe installation
Water pipe repair

Business Details

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Workman Score

  • Price-friendly
    30%
  • Professionalism
    50%
  • Experience
    70%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The feedback collected indicates a significant discrepancy between initial quotes and the final prices presented to customers. One recurring complaint is the practice of upselling unnecessary services

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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