Overview of Company Customer Sentiment Analysis in January
The overall sentiment regarding ProTech Services is severely negative, with multiple reviews expressing frustration and dissatisfaction with their service quality. Customers report ongoing issues with installed units, citing improper installations, lack of effective maintenance, and inadequate customer support. Experiences with ProTech have led customers to seek services from other companies, resu... Read more
The overall sentiment regarding ProTech Services is severely negative, with multiple reviews expressing frustration and dissatisfaction with their service quality. Customers report ongoing issues with installed units, citing improper installations, lack of effective maintenance, and inadequate customer support. Experiences with ProTech have led customers to seek services from other companies, resulting in the cancellation of contracts and legal involvement for some. There's a clear consensus that ProTech has not met customer expectations and has left them feeling unsupported during critical service issues. Read less
Overview of Company Customer Sentiment Analysis in January
Reviewers frequently mention prolonged and troubling experiences with ProTech Services, with dissatisfaction stemming from malfunctioning air conditioning units that have not been resolved despite maintenance agreements. Notably, issues such as insufficiently sized return vents, failure to seal ceilings properly during installations, and other operational failures highlight a pattern of carelessne... Read more
Reviewers frequently mention prolonged and troubling experiences with ProTech Services, with dissatisfaction stemming from malfunctioning air conditioning units that have not been resolved despite maintenance agreements. Notably, issues such as insufficiently sized return vents, failure to seal ceilings properly during installations, and other operational failures highlight a pattern of carelessness regarding installation standards. Many customers expressed that, after their maintenance contracts with ProTech, they turned to competitors, where they experienced immediate improvements and successful resolutions to problems that ProTech could not fix. This trend suggests a lack of technical competence or attention to detail within ProTech Read less