Greene

The recent reviews of Greene's Water Well reveal a stark contrast in customer satisfaction levels. Positive reviews specifically note quick, effective service from technicians who were able to fix urgent problems efficiently. Customers expressing gratitude for timely responses and professional conduct from individual staff members suggest that the company has retained some high-quality personnel c... Read more

The recent reviews of Greene's Water Well reveal a stark contrast in customer satisfaction levels. Positive reviews specifically note quick, effective service from technicians who were able to fix urgent problems efficiently. Customers expressing gratitude for timely responses and professional conduct from individual staff members suggest that the company has retained some high-quality personnel capable of handling immediate concerns well. Conversely, several major negative reviews emphasize frustrating experiences with the overall management of the company. Key issues noted by multiple reviewers include:Long Delays and Poor Communication: Many customers experienced extensive delays in service, often significantly exceeding the original timelines provided. One review mentioned a well installation that took 4.5 months instead of the estimated 3 months, while another described a wait of over 6 months for completion. Both emphasized the lack of proactive communication from Greene's, with customers feeling abandoned and uninformed throughout the process.Perceived Lack of Professionalism: Reviewers frequently noted a decline in professional conduct since the company was sold. There were observations that the employees on site expressed dissatisfaction with their bids, leading customers to question the company Read less